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"The room was luxurious, spotless and comfortable. Very nice accommodations. The staff was friendly and helpful. I would recommend this hotel to everyone."

"The Hyatt Down town Grand Rapids was great "

"Breakfast had a variety, the room was clean, other than we found a water bottle under the fold out couch when we arrived. Tv in the room stopped working, alerted staff and it was fixed very quickly! Pool area was clean. We watched the hot tub be drained, cleaned and refilled quickly. Gym area was clean, bathrooms on the lower level were spotless! "

"Staff was courteous at check in. Room was clean but not spacious. Water was hot for shower. Did not use amenities or dining. Location is close and convenient to downtown."

"Hot tub/ pool area was very nice. I did not have breakfast so no opinion on that. Parking is mostly covered. Staff was very helpful with the few things I questioned them on. "

"Yes we had a nice clean room. The staff was very nice and helpful. Your bartenders were very friendly. We will stay here again."

"Overall stay was great "

"Staff and balcony "

"Rooms were beautiful clean the gym was a little older but hey did the job to start my day!! Great rates and CLOSE TO EVERYTHING WE NEEDED!! Bonus there!! "