“This was a pleasant surprise! I wasn’t expecting much based upon the outside of the building. However, I had one of the best hotel experiences in my life. The pictures on the website are exactly what it looks like on the inside. I have stayed at luxury hotels all over the world and this hotel has to be one the cleanest I have ever stayed in! My room was spotless. No nasty dust in the bathroom exhaust fan, fluffy towels, spotless carpeting, even the lamp shades were clean. The staff is honestly...
“I travel often for work. I typically stay in Hyatt or Hilton or Marriott. Traveling to Western Oregon University for this trip and found the independence hotel. I am blown away by the quality, cleanliness, thoughtfulness and service. A really exceptional experience. Highly recommended.
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“There were a lot of people in the hotel so kind of busy, and also hallway was little bit smelly Due to thrown away trash in the trashcan next to the elevator. However, the hotel itself was very nice. The room was clean and the breakfast was delicious.”
"The location is excellent. Overall, the staff are friendly. The rooms are spacious and decent, but they do not meet the high-end quality I imagined when booking. It's an average hotel, but it has a few drawbacks.
Firstly, it was listed as offering free breakfast, but instead of an actual free breakfast, they provide a credit that can be used like a voucher for the total amount. The breakfast itself is not great for the price, so it doesn’t seem worth selecting. Additionally, there is no bathtub in the bathroom, which is a disappointing omission.
The tap water is also quite murky. They claim it’s mineral water, but it just looks dirty. Being sensitive, I also experienced minor skin irritation after using the water.
The pool and fitness center are somewhat small but usable. This hotel is $40–50 more expensive than others, and I booked it for the pool and breakfast as its advantages, but they weren’t particularly necessary, as the experience is ultimately similar to other hotels.
It wasn’t a bad experience, but I’ll likely try other hotels next time."
