Western Province, Saudi Arabia hotel rooms at the Shangri-La Hotels and Resorts

"Its our 5th time and just amazing all over experience including so near to the masjid ....unfortunately your hotel in ramadan its toooo expensive i would wish we could get a discount ramadan since we a regular customer bow"

"Great hotel and staff "

"Excellent accomodation right on the door steps of the prophets mosque. If you have any females in the group the walk to the females entrance in the mosque is on the opposite side. But for men its near the prophets grave entrance. Couldn't fault the accomodation"

"Excellent "

"The room was spotless, the house keeping staff always kept on top of everything. They would give us water bottles everyday. My husband and I would definitely come again!!"

"Hotel is really nice and rooms are modern and fairly new. Only thing that lets it down is the breakfast option and the fact there is always a queue for the omelette line. They should really have at least 2 people on that station. Other than that I would recommend this hotel."

"Overall best experience "

"Clean room, efficient service, good staff "

" Excellent Stay! I had a wonderful experience at this hotel. The room was spotless and beautifully maintained — very comfortable and relaxing after a long day. The staff went above and beyond to make sure everything was perfect, always welcoming with warm smiles and prompt service. The amenities were also impressive, especially the breakfast—adjust as needed, which made the stay even more enjoyable after hours of Ibadah. Alhamdulillah!!! Overall, it was an outstanding stay — clean, comfortable, and with truly exceptional hospitality. I’ll definitely be returning and recommending this hotel to friends and family!"