Does The Wilderness Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is The Wilderness Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Wilderness Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Where is The Wilderness Hotel located?

This family-friendly Wilderness hotel is located in the historical district, within a 5-minute walk of Cape Floral Region Protected Areas, Milkwood Village Shopping Centre, and Wilderness National Park. Wilderness Lagoon and Garden Route National Park are also within 10 minutes.

The Wilderness Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located in Wilderness, The Wilderness Hotel is in the historical district and on a river. Outeniqua Transport Museum and George Museum are cultural highlights, and travelers looking to shop may want to visit Milkwood Village Shopping Centre and Wild Oats Community Farmers Market. Traveling with kids? Consider Garden Route Botanical Garden and Van Kervel Botanical Garden. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

Visit our Wilderness travel guide

8/10 Good

Sophia

Aug 15, 2025

Liked: Cleanliness, staff & service, amenities

Liked the breakfast

Stayed 2 nights in Aug 2025

10/10 Excellent

Gert

May 26, 2025

Liked: Cleanliness, staff & service, room comfort

Great place to stay in Wildernis

This is one of our favorite half-way stops on our way down to Cape Town. Wildernis is a quant little town with world-class restaurants and The Wildernis Hotel is such a great place to stay. Lovely pool, padel, tennis and mini-golf facilities. Excellent breakfasts! And very, very friendly staff.

Stayed 1 night in May 2025

6/10 Okay

Robert

Apr 13, 2025

geht so

Lage ist top. Das Hotel braucht aber dringend Renovierung.

Stayed 2 nights in Feb 2025

8/10 Good

Sebastian

Nov 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast was really good!

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good stay, thanks

Stayed 3 nights in Mar 2025

10/10 Excellent

Jian Li

May 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good value, good location, somewhat aged. Pros: Easy parking, seamless check-in, lovely staff, excellent sauna experience, delicious breakfast. Cons: A lot of stairs (not disabled friendly if you're disabled), our room was dark, the bedside lamps didn't work, a shortage of plug outlets for electronic devices, and the hotel could use a modernisation, though it is perfectly good and clean despite showing its age.

Stayed 1 night in May 2025

4/10 Poor

Linda

Sep 16, 2025

Liked: Cleanliness

Disliked: Staff & service

We had no hot water and when we spoke the conceiers he said we just needed to wiggle the shower taps and the basin taps run the water for a while and we would have had hot water. I found it very unprofessional

Stayed 1 night in Sep 2025

6/10 Okay

Geoff

Mar 17, 2025

The staff couldn’t do enough for us. Hotel looked very tired and past its best.

Stayed 5 nights in Mar 2025

10/10 Excellent

Peter

Feb 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel with a oul

I was quite often in Wilderness and looked at this wonderful hotel. Now I‘ve stayed here and I really enjoyed it. There is only one little - point. My bed in room no. 166 is a little bit too short for my length, but I slept really good. Friendly staff, good breakfast and a fair price = good value for the money

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Jan 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Great value - thats the strength - could do with a proper refurb

Stayed 7 nights in Jan 2025

8/10 Good

Brian

Jan 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Polite and pleasant service. Super breakfast. Cleanliness, of course. Location. My 6th visit confirms. Brian Roy

Stayed 6 nights in Jan 2025

4/10 Poor

Ricardo

Apr 25, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

There was no hot water in the shower and the staff didn't care .

Stayed 3 nights in Apr 2025

8/10 Good

Trevor

Dec 15, 2022

Liked: Staff & service, room comfort

Jewel needing tlc

This is a real jewel which needs a lot of Tox. Great location. Food was good excellent.

Stayed 2 nights in Dec 2022

8/10 Good

Marcel

Mar 11, 2025

Liked: Cleanliness, staff & service

Das Preis- Leistungsverhältnis ist in der Umgebung unschlagbar und war der Grund dafür das wir die Unterkunft gebucht haben. Das Gebäude, welches mal ein Luxus Hotel war, ist in die Jahre gekommen, auch wenn die Zimmer und Flure Aufstand der Technik gehalten worden, merkt man einfach das es ein sehr altes Gebäude ist. Die Zimmer sind dunkel aber trotzdem gemütlich. Das Personal ist immer sehr freundlich und es ist alles sehr sauber und gepflegt. Wir würden wieder kommen!

Stayed 6 nights in Mar 2025

10/10 Excellent

John

Feb 4, 2023

Liked: Cleanliness, staff & service, room comfort

A Good choice

Although the hotel does need work, I found the hotel clean and comfortable. The room air conditioning was excellent as was the wifi, shower and bedding. They serve an excellent buffet breakfast.

Stayed 3 nights in Jan 2023

2/10 Terrible

Ryan

Apr 27, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

We booked an 84m2 suite with a king sized bed. It was the night before a 21km run, and sleeping well was critical. We receive two tiny adjoining rooms with a double bed. I am too tall for a double bed as my feet hang off the bottom and cannot sleep on a double, which is why we paid extra for the king bed which we did not receive.

Stayed 1 night in Apr 2025

8/10 Good

Douglas

Aug 23, 2022

Liked: Cleanliness, staff & service, room comfort

Just an over night stop

Stayed 1 night in Aug 2022

6/10 Okay

Jan

Feb 8, 2024

Liked: Cleanliness

Wouldn’t recommend

Avoid if possible. Needs investment also staff training. A positive is that it’s a good location and has a pleasant pool

Stayed 4 nights in Jan 2024

2/10 Terrible

Matthew

Aug 5, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The search and booking I submitted was for Wilderness resort in Wisconsin United States. The “quick” response from this location, still hasn’t hapoened

Stayed 3 nights in Aug 2024

8/10 Good

Rod

May 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Service was excellent and common spaces are very smart and well-maintained. The room itself was a little tired and in need of some paint. In my aunt's room (103) the shower drain was blocked.

Stayed 1 night in May 2023

8/10 Good

Alan

Jan 28, 2023

Old hotel that is a little outdated - no elevators - making moving luggage a challenge. There was a plant around the property that gave off a bad musty smell during this time of year. Noticed the smell in other areas around Wilderness, so it may have not been addressable. Breakfast was great, pool was nice. Wish it had a hot tub.

Stayed 2 nights in Jan 2023

4/10 Poor

Khalid

Dec 23, 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Very unhygienic & uncomfortable stay

Hi, this is more of a 2.5 star hotel, the pictures on the website are very deceiving. We had entered to a very old setting, check-in was quick, breakfast was decent however the rooms are very uncomfortable & unhygienic - we had found spiders & spider webs in the corner of the rooms, the rooms are also infested with ants, they attack any food stuff lying around. Very disappointed, don't think I will ever consider revisiting this hotel.

Stayed 1 night in Dec 2022

2/10 Terrible

Daniella

Jan 8, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down, dirty hotel in need of an overhaul

The hotel is run down and dirty. We moved rooms due to the mould caked in our aircon. There cockroaches in the room. The general areas are filthy. We used to absolutely love this hotel it was under previous management. I cant see it going on for much longer without a serious revamp. The hotel needs a manager to better oversea how it is run. So disappointing. We will not be back

Stayed 5 nights in Jan 2023

6/10 Okay

Michael

May 19, 2024

Liked: Amenities

The rooms were a bit dated. The key cards stopped working and had to be reprogrammed every day which was annoying. My sister didn’t have hot water for 6 out of the 7 days we stayed and reception promised to resolve it but didn’t. My sister asked for her room not to be cleaned as she didn’t want her stuff being moved around but they cleaned 6 out of the 7 days even though they were reminded every day. Bit of a shame really that the promises made weren’t honoured

Stayed 6 nights in May 2024

6/10 Okay

Garth

Nov 29, 2023

My business and I use this Hotel at least 2 - 3 nights a month. The Hotel is generally great and staff friendly except this time. It is unreal how one person can make such a difference, and will contribute to your business decisions going forward. I made the mistake of asking for 2 rooms to be processed through one transaction and the utter bad attitude and generally reprehensible behaviour received from Olivia at the front desk was a true reflection of an individual that should not be in Hospitality!!! Unfortunate that one individual can ruin an otherwise great experience and ensure no future business to the hotel.

Stayed 2 nights in Nov 2023

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