빌렘슈타트 리조트

“Breakfast is a bit expensive in my opinion esp if your traveling with young kids who are picky and still have to pay normal prices even though they don’t eat much. But other the. That it was good. There was poop in the pool for two days and the staff didn’t clean it—regardless of bringing it to their attention. And how do I know it was poop, one of the kids stepped on it and it stained the bottom of the pool. So idk how long after they cleaned it. But two days in a row, it was there.”

“Excellent ocean view”

“To start, the staff were extremely nice and accommodating. They answered all inquires to the best of their ability. The resort was clean. However, The rooms were just okay. I’m unsure if it was an issue in all rooms, but our AC was not working. We called for assistance our first day and someone came to “fix it” he had said “it wasn’t in the right settings” all for it to be still not work. The bathtub was peeling and looked very old. However, the housekeeping was nice staff.”

“Riu Mongroove is clean, pretty, and a nice enough resort, but the experience had a lot of gaps. Service is the biggest issue across the board, at the pool, the beach, and the restaurants like Otrabanda, no one comes to check on you. You have to actively call or flag someone down every time. The local bartenders and waiters in particular weren't very friendly, the foreign staff we dealt with were noticeably better. Drinks just don't flow. Room service was the worst example, we ordered three...

“People in the front desk, they are professional and good guide for us to hVe a great tour. One ride for a day to town (Punda) , good wifi, good pool bar with happy hour, big zaqucci. ”