Find hotels in Woodward Heights, Lexington

"Phone service to front desk or guest services would say “invalid Extension”. Had to go downstairs to get towels and ice and to find out about checkout. No signs in room about checkout. We were never told. Many dehumidifiers. Smelled slightly musty. It is a restaurant more than a hotel. The check in desk is where to pay for meals. Hotel guests come in second. Poorly managed. Poor business model. You are fending for yourself as a guest. Tub showers extremely slick. I slipped. Injuried my leg. Could not reach the front deck to find the ice. "

"Clean room. Friendly staff. Food at the bar was really good."

"Yes"

"It was a roof over my head for the night"

"The new renovations are beautiful! The only downside was air conditioning was super loud and ineffective. The bedding was heavy and the only alternative was a sheet. The result was a very hot uncomfortable sleep. "

"This was the worst hotel we have ever stayed at. We arrived and the lady working the counter stayed one of the two rooms had disappeared. So, they gave us another room and the key card didn't work. The issue ended up being the battery in the door key pad. The lady said it was dead. So, we asked if we could get into another room and they said we'd have to pay $157. At that point we were frustrated and tired because this was a long back and forth thing. The money was taken out before we got there, which wasn't an issue, but we expected a room. The door not working wasn't our problem so I still do not understand why they couldn't get us into another room. My husband and one of the other guys that was supposed to stay in the "disappeared" room had to sleep in the car because they would get us another room. The room was absolutely disgusting and smelled like smoke (we had a non smoking room). There were people walking around on drugs all night. We know that because my husband was up all night sleeping in our car. I wouldn't recommend this hotel to anyone. "

"Yes"

"Great location! Friendly staff."

"Rooms looked old and outdated. Beds were very worn down and uncomfortable. "