Search Residences in Yaiza

"Hotel room was clean and had all the amenities needed. Booked the privilege room expecting service to be better, but ran into multiple problems over the course of the stay that the hotel staff were able to work with me on. Just know... 1. There is a rental car site on property, but hours aren't consistent. 2. Cabs can only be requested through concierge from hotel to destination. Then, it's up to you find your own way back. 3. Reservations are 100% necessary and some restaurants are overbooked. 4. Upon check-in, you can start your dining package right away. 5. Luggage assistance is only available at check-in and then you have to carry your own luggage back to reception to check out."

"This is advertised as a 5 Star property. However, there were a number of disappointing issues: A number of the on site restaurants were closed, the Wi-Fi in the room stopped working half way through our holiday, the 'Fun Pub' was only open between 20:00 & Midnight and was closed completely on Wednesday & Friday. The squash court was closed and the two treadmills were in a poor state of repair."

"Absolutely wonderful! "

"Clean rooms made up every day. Lovely resort. Pools could be warmer but then that's standard for all outdoor pools. I expected the indoor pool to be warmer than the outdoor though and it isn't. Gym is very dated and could do with modernising, but having said that still a better offer than most places. Second year we've been back so despite the small points it's clear we enjoy the place and woundn't hesitate to return. Not sampled the food there or the all inclusive so can't comment on that. "

"Great location as well as all in one spot "

"Near to most things the island has to offer. Food was varied each night. Pools kept in good condition. Rooms were neat and cleaned each day. Staff were excellent and multilingual. Would stay here again, the value for money is excellent."

"Zoom with océan view"

"Lovely hotel and super friendly staff. Rooms huge . Areas of wear and tear in rooms. The breakfast buffet was very poor worse one we’ve ever had. Hot food was luke warm. Lunch buffet worse than breakfast buffet . So much so we only used it twice we decided to pay to eat out despite having paid half board. Shame the food seriously lets the hotel down and belonging to such a large chain of hotels this should not be the case"

"Great accommodation in a great location."