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Reviews of The Hotel Yakushima

2.5 out of 5
The Hotel Yakushima
1208-9 Miyanoura, Yakushima, Kagoshima-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lillian, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A really unique property in a lovely and convenient location, used to dealing with hikers and international guests. Great bath, good breakfast buffet, and pleasant staff who are all eager to help you have a great experience on Yakushima, no matter what you plan to do! I hope I get a chance to go back someday.
Stayed 2 nights in Mar 2023

8/10 Good

Samiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

EllenP, Bellevue WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came to Yakushima to hike in the ancient forests, and the Seaside hotel worked well as a base. This small hotel is walking distance from the ferry dock, and from bus stops for the public bus. The busses only run a few times per day, and the hotel staff were very helpful to us in figuring out our transportation. Our room was clean and the beds were comfortable. We did not use the onsen, but it appeared popular with the other guests. Kaiseki dinner and breakfast buffet were included with our room, which was nice since the town is a bit of a walk from the hotel.
Stayed 2 nights in Oct 2018

6/10 Okay

Siu Kuk

Liked: Cleanliness, room comfort
Don’t think I will return or recommend
I do not think this is a hotel that should go on sale on hotels.com. This is a typical Japanese onsen getaway type of hotel full of elderly groups and local families. Level of English is almost bare. It’s a very tired hotel although they struggle very hard to keep it under good conditions. Hotel staff are not very helpful probably because they do not care too much about foreign visitors. Their elderly groups and local families form a high percentage of their business. Yakushima is a fantastic place which I will revisit in the near future, but DEFINITELY not this hotel. I will not recommend my friends to stay here.

8/10 Good

TAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

JUNKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
年末年始の繁忙期でしたが、サービスと価格のバランスがとれていて、とても満足できる滞在でした。ありがとうございます。
Stayed 3 nights in Dec 2023

10/10 Excellent

Machiko

Stayed 2 nights in Jan 2023

8/10 Good

YASUO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Ayana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの気配りが良かった。
Stayed 2 nights in Nov 2021

8/10 Good

emi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
対応が良いです。
対応が良いです。
Stayed 4 nights in Jul 2021

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
またお願いします！
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋とお部屋内の浴室から海が見えるタイプのお部屋に宿泊しましたが、本当に綺麗で最高でした！！スタッフの方も親切で気持ちよく滞在できました。高速船乗り場からも近く、周辺にはスーパーマーケットや食事処もあるので、便利でした！また絶対に訪れたいです！！
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆったりと過ごせるホテル
部屋は広く綺麗で、廊下、フロアー、お風呂全てが綺麗でした。掃除が行き届いているとおもいました。朝食はコロナ禍で、バイキングではないのが残念でしたが、量が多かったです。
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
태평양의 넓은 바다를 한눈에 볼수 있어 숙소에서 피로를 말끔히 풀수 있었다. 관광상품 판매소 대중목욕탕, 레스토랑, 깔끔한 로비 등 관광객을 편안하게 쉬도록유도했다.
Stayed 1 night in May 2019

10/10 Excellent

TOMOAKI

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
미야노우라항에서 접근성 우수, 석식 카이세키 훌륭한 호텔
위치 : 미야노우라항 바로 앞 음식 : 석식 카이세키 정식 훌륭, 트레킹 하는 분들은 요청 시 조식을 벤또(도시락)으로 받을 수 있습니다 그 밖에 : 1층 대욕장도 좋아요. 트레킹의 피로를 싹 가시게 하는 대욕장! 주차장도 넓습니다
Stayed 2 nights in Feb 2019

10/10 Excellent

MASAAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Helen

地點方便、環境優美
地點很好，落船行去便可，這島的交通不算方便，所以這點很重要，早餐及晚餐都很美味，溫泉♨️都算不錯，酒店應有的措施都一應俱全，更有登山用具可租用，房間是一般的和室，並無特別寬闊。酒店在海邊，天氣好的話環境一絕。
Stayed 2 nights in Aug 2018

8/10 Good

kaz, yokosuka city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員さんのサービスに感動するホテル
一人旅で4泊5日の予定で訪れた屋久島。 朝夕食事付のプランだったのですが、夕食は毎回料理が変わり、量が多いにも関わらず、美味しくて毎日完食しました。また、サービスを担当されている課長さんが、食事時に毎日お勧めの場所等を教えてくださったり、あれだけ大人数のお客さんがいる中で、私の翌日のプランを覚えて話しかけてくださったりしたので、一人でもとても楽しく過ごすことができました。 また、屋久島では珍しい快晴だったため、チェックアウトの前日に延泊をお願いしました。 急遽お願いした延泊と、ガイドさんの手配もフロントの方が快く対応してくださって、本当に助かりました。延泊した際の部屋の移動も荷物をまとめるだけでOKで、移動して頂いた荷物は全てリストにしておいてくださり、間違いがないかを丁寧に確認してくださいました。 現在新しい建物を建設中だったので、景色に足場が見えてしまうのは残念でしたが、こんなに従業員さんがきめ細やかな対応をしてくださるホテルは他にはないと思います。 次に屋久島に来る際は、またこちらにお世話になりたいです。
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
子供がいたのですがホテルの人がとても親切で助かりました。 子供連れにはオススメです

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フェリーで行くならここ
フェリー乗り場から歩ける距離にあり、大変便利。登山用具の貸し出しや弁当の販売も行っているため、屋久島観光におすすめ。
Stayed 1 night in Sep 2017

8/10 Good

Nana, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
望海，近碼頭，舒適
這是一間好好的旅館，不到三分鐘就到碼頭和遊客中心。前台職員友善，懂英語，房間舒適，乾淨，我住两晚，向海，每朝起來感覺良好。食物也很好，多人早上食自助餐，人少就昰預設的日式早餐，很好哦，不浪費食物。 唯一不足昰餐廳職員不太懂英語。我自己不能浸溫泉，所以不能評論。 但極推薦此酒店。
Stayed 2 nights in Nov 2017