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"For Japanese standards the room is spacious. I tried many other hotels in Japan and American's should probably only use Monterey Hotels which are throughout Japan for the comforts we are used to and reasonably priced. However very disappointed in the hot springs. Not only here but throughout Japan. It is nude but men with men and women with women. And if any tattoos you are not allowed to use any hot springs throughout Japan. Don't buy the false advertisement saying coed with bathing suits or tattoos are ok. They say it exists until you get there and then they don't know what you are talking about, But to the hotel, great location, very nice room, very friendly and helpful staff. Expensive on the food in the hotel compared what you can get at any nearby restaurants. So enjoy the room with elbow space, forget the hotel hot springs, enjoy its location to everything especially to tons of shops, restaurants, and very near to all the subways and buses."

"Excellent with good breakfast"

"Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata. Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator. Overall, a great place to stay."

"An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only). "

"Affordable, clean, room are super spacious, very suitable for small family (mine is family of 3). Get to experience public bath and onsen. Strategically located - near to many eateries and walkable to main attractions like Zao Ropeway"

"Hotel next to Karaoke so a bit noisy from 12 midnight till 4am"