"Great location! Within minutes of numerous restaurants and bars and a shopping center. Also, two minutes from Airport Limousine bus drop off/pick up point and from train station. Staff service throughout was excellent. Room is a bit small, standard for Japan, but clean and convenient. I will stay here again."
"Fist of all the location is excellent. It is attached to a new mall and train station and as convenient as it can be. The mall has grocery stores, convenient stores and bunch of restaurants. The room is spacious enough to relax. Some of the Japanese hotels are very small that I felt too tight but this one.is not like that. The room was extremely quiet, which I loved.
Two things I did not like.: When you are early to check in normally a front desk keeps your luggage safely. But this hotel has a luggage storage area that has cables and locks and you do it yourself using a IC card (Japanese transportation card) if you don't have padlock on your bag someone can access it easily. And the selves for luggage are two levels and lower level was full. We had to life heavy bags to the second shelf which was difficult. Another thing is we did not have bath tub in our room. (I don't know if there is an optional room that has bath tub ). There is a bath house one level down from the hotel but had to pay for it with time limit. If you go over the limit you have to pay 500yen for another limited time. The bath house was very small but clean and nice. They charge extra 1000 yen on weekends. I with I did not have to pay."
"We had a 3-night stay at the 15th floor with excess to the club lounge. The hotel room is not roomy but is pretty clean and comfortable. The small balcony is entirely a decoration, and I believe nobody would have the guts to step on it. I must say that the staff at the front desk and at the lounge are very friendly and we had very smooth check in and check out services…"
"We loved the fact that they helped with a misunderstanding of luggage delivery and it got resolved in less than 1 hour. We loved the access to the public bath and laundry, although very busy , it was a great amenity. The property is located minutes away from Azabudai Hills and it was a perfect location with a wonderful view of the Tokyo Tower. Excellent!"
"Great location and excellent room. Our room faced the TMG building and on a clear day we could spot Mt Fuji!
The hotel is conveniently located very close to Shinjuku station, plus access to lovely cafes and konbini stores nearby.
Staff were very helpful and stored our luggage before checkin and also after we checked out since we had a train later in the day."