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"I didn’t use spa, laundry!! The staff was ok, the room and the hotel a little bit old…"

"The room was clean but the pillows were flat when I asked for more better pillows they were the same as the ones in the room made the sleep difficult to sleep. The man house keeper knocked on my door at 7:30am staying he had towels for me but I asked for the towels the day before and he was the one who brought them to me seemed a little weird and uncomfortable. Thank you God my husband was there with me. The parking is pretty difficult as well do to a lot of events and formal engagements at this hotel. "

"The staff was very nice and helpful. The property was in a great location! I would definitely recommend "

"Inconvenient laundry hours. Close at 10. They will lock your belongings in the laundry room til the next day if you don't get your load out before 10. Quiet time I can see that, but the moment you walk from the bathroom to the main room, you'll get a phone call from staff telling you to bring the noise down when you aren't doing anything loud at all. Place is getting worse and worse, potholes everywhere! Only stay if you're trying to save money, but you see why. This place should never be over 50 on its best season as of right now. "

"Clean room , friendly staff, easy safe parking. Overall we liked the place and since we travel to the area often we will be back! We have family in the area and have been traveling to Joliet for many years without finding "the One" hotel but this is it!! "

"Amazing"

"Love this hotel!! Great place to relax "

"Yes "

"I wanted to extend my heartfelt thanks for the outstanding service provided by during my recent stay. Her professionalism, warm attitude, and swift assistance with every request significantly enhanced my overall experience "