“Very comfortable ample sized room. The staff were amazing without exception. Great Onsen. Had read comments that it could be noisy because of the wooden construction but this was not the case for us. I also liked being able to open the window in our room because of Japanese accommodation tendency for super heating during winter. I loved Kusatsu, and would definitely stay at Kusatsu Onsen Gensen Ichinoyu again. ”
“The room is quite old and seems a smoking room, which smells a little. It is quite old and worn-out, not clean. But, it is acceptable given the price in the neighborhood. The lobby is good and spacious.”