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"good"

"Friendly stuff "

"Bad"

"Great staff "

"An AMAN experience, a fusion of beautiful location and rich local culture with excellent service by international standards "

"Guests are very noisy. They start chit-chatting at midnight & 6am, kid was yelling & playing instrument at 8am, so we totally could not sleep whole night. It is cheap so the facilities are poor and old: (1) the toilet is broken but fixed on the 2nd day (2) the sink in our room has water leakage problem (3) the door is broken and cannot be locked (4) the building is old so you could hear staircase sound when guest walk The things I appreciate: (1) super close distance to all shops, most famous...

"Maybe could include a better bar's Service. Afternoon no Good Service."

"Very conveniently located right beside the airport. Great for catching those really early morning flights. Comfortable bed and clean rooms."

"Not good and not too bad"

"Good sized rooms, good breakfast and great views over the lake"

"It's close to 新港 station whick is one station away from Hanzhou airport station. Very convenient. "