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Mercure Miyagi Zao Resort & Spa

4.0 star property
Slopeside fun with full-service spa and restaurant

Choose dates to view prices

Mercure Miyagi Zao Resort & Spa is nestled amid Mt. Zao and Okama Crater. Guests enjoy the indoor mineral hot spring, while kids play in the garden playground. The property offers ski-in/ski-out access, spa treatments, and hearty breakfasts at moritosoyokaze.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • All inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
The current price is ₩76,695
₩92,802 total
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Room with 2 single beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds

Classic Room, Japanese style, 4 futon beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room with 1 single bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 1 single bed

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Privilege Room with 2 single beds and 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege Room with 2 single beds and 1 extra bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 6
  • 3 Twin Beds

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 10
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds (Dog friendly)

Classic Room, 2 Twin Beds (Dog friendly) | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds (Dog friendly)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds (Japanese Style)

Classic Room, Multiple Beds (Japanese Style) | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds (Japanese Style)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 10
  • 4 Twin Beds

View all photos for Privilege, Junior Suite, 2 Twin Beds

Privilege, Junior Suite, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege, Junior Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 10
  • 2 Twin Beds

View all photos for Privilege, Suite, Multiple Beds

Privilege, Suite, Multiple Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege, Suite, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 7
  • 2 King Beds

View all photos for Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

Privilege, Deluxe Suite, 2 Twin Beds, Mountain View | In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds
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About the neighborhood

Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916

What's nearby

  • Togatta Onsen - 1 min walk - 0.0 km
  • Takimidai Lookout - 5 min drive - 3.7 km
  • Sumikawa Snow Park - 11 min drive - 7.7 km
  • Zao Fox Village - 26 min drive - 17.2 km
  • Zao Hot Springs Ski Resort - 51 min drive - 33.6 km

Getting around

  • Shiroishizao Station - 39 min drive
  • Sendai Airport (SDJ) - 60 min drive

Restaurants

  • ‪賛久庵 - ‬16 min walk
  • ‪中華亭分店 - ‬5 min drive
  • ‪Zao Boo - ‬2 min drive
  • ‪蔵王小妻坂山 - ‬4 min drive
  • ‪チーズシェッド - ‬4 min drive

About this property

Mercure Miyagi Zao Resort & Spa

Upscale hotel near Togatta Onsen
Located close to Mt. Zao and Okama Crater, Mercure Miyagi Zao Resort & Spa provides an indoor mineral hot spring (onsen), a garden, and a playground. With amenities like ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Treat yourself to spa services, such as a facial, a body treatment, or a massage. The on-site restaurant, moritosoyokaze, offers breakfast and dinner. In addition to an arcade/game room and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and 6 meeting rooms
  • Multilingual staff, a vending machine, and a 24-hour front desk
Room features
All 312 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • TVs with satellite channels
  • Refrigerators and housekeeping

All inclusive details

All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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  • Air conditioning
9.0 out of 10, Wonderful, 224 reviews
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₩204,895 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,025 for adults and JPY 3,025 for children
  • A restaurant

Restaurants on site

  • moritosoyokaze

Things to do

  • Arcade/game room
  • Full-service spa
  • Hot springs
  • Playground
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Conference center (7,190 square feet of space)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 3025 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Miyagi Zao Royal Hotel
Miyagi Royal Hotel
Miyagi Zao Royal
Miyagi Royal
Miyagi Zao Royal Hotel Japan
Active Resorts MIYAGI ZAO Hotel
Active Resorts MIYAGI Hotel
Active Resorts MIYAGI
Active Resorts MIYAGI ZAO
Mercure Miyagi Zao & Spa Zao
Mercure Miyagi Zao Resort Spa
Mercure Miyagi Zao Resort & Spa Zao
Mercure Miyagi Zao Resort & Spa Hotel
Mercure Miyagi Zao Resort & Spa Hotel Zao

Frequently asked questions

Is Mercure Miyagi Zao Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Miyagi Zao Resort & Spa?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Mercure Miyagi Zao Resort & Spa on Nov 30, 2025 start from ₩76,695, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Miyagi Zao Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Miyagi Zao Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Mercure Miyagi Zao Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Mercure Miyagi Zao Resort & Spa located?

Set amidst the mountains, this ski-in/ski-out hotel in Zao is steps from Togatta Onsen and within 12 mi (20 km) of Michinoku Lakeside National Government Park and Zao Fox Village. Mt. Zao and Okama Crater are also within 12 mi (20 km).

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Mercure Miyagi Zao Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 131 out of 400 reviews
Rating 8 - Good. 162 out of 400 reviews
Rating 6 - Okay. 67 out of 400 reviews
Rating 4 - Poor. 31 out of 400 reviews
Rating 2 - Terrible. 9 out of 400 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place if attending racing at Sportsland Sugo.
Stayed 1 night in Sep 2023

8/10 Good

Koon Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is very quiet and comfortable. The playground is very big. The facilities are neat and clean, although they are a bit old. The room is spacious and clean. The hot spa is very comfortable. You can enjoy the drink and the snack in the bar after the hot spa. It was a wonderful night.
Stayed 1 night in Aug 2025

10/10 Excellent

MAKIKO

Liked: Staff & service, amenities
I am very concerned about the moldy smell of the corridor and guest room.
Stayed 1 night in Sep 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff especially Mr. Takanami
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕飯の海鮮が美味しかったです。他にも新鮮なお野菜、おかず、麺類、お肉、デザートがたくさんありました。お腹いっぱいの幸せ時間を過ごすことが出来ました。ありがとうございました。
Stayed 1 night in Oct 2025

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕方、夜にラウンジサービスと言う、ドリンクフリー＋つまみの提供があった。
Stayed 1 night in Oct 2025

10/10 Excellent

Keigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供と一緒に家族旅行でした。ラウンジのまったりとした感じ、とても良かったです。また、夕食も朝食も、バイキングで素敵な時間を過ごすことができました。 ただ、みなさんエレベータを使うので、夕食時など移動に時間がかかりました。
Stayed 1 night in Oct 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
叔母の米寿のお祝いを兼ねて連泊させていただきました。 部屋での『お祝いパーティー』のためにいろいろお願いすることが多かったのですが、スタッフの皆様には迅速に笑顔で対応していただきました。細やかなお心遣いに叔母たちも感謝しておりました。 美味しい食事＆広々とした♨️。 心も身体もリフレッシュできた２日間。素敵な時間を過ごすことができました。 本当にありがとうございました。
Stayed 2 nights in Oct 2025

8/10 Good

FUMITOSHI

Liked: Staff & service, amenities, property conditions & facilities
飲み物が豊富でスパもお部屋も快適でした
Stayed 1 night in Oct 2025

4/10 Poor

Rika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
古い建物だったのでどうしても清潔さは感じなかった。
Stayed 1 night in Sep 2025

4/10 Poor

Yuta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
写真と違い過ぎ、古くて汚い。ラウンジ無料で飲めるのがせめての救い。
Stayed 3 nights in Sep 2025

8/10 Good

ZHANPENG

Liked: Cleanliness, staff & service, property conditions & facilities
ない
Stayed 2 nights in Aug 2025

10/10 Excellent

mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスがとても良かったです
Stayed 1 night in Sep 2025

10/10 Excellent

Sumie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ファミリー層が多いので、夕食、朝食とも、時間入れ替えとなっていても少し混雑していたと思います。ゆっくり食べたい方には少しオススメできないかもしれません。 食べ物の種類が多国籍で豊富なので、楽しめました。 ラウンジやプールなど、滞在中も楽しめ、時間が足りないくらいでした。
Stayed 1 night in Aug 2025

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理もおいしくプールもラウンジもあり、親子で楽しめました！スタッフの方も優しかったです。ありがとうございました。
Stayed 1 night in Sep 2025

10/10 Excellent

Makoto

Liked: Staff & service, amenities, property conditions & facilities
Very big rooms! Game Center and shops at the lobby floor! Place is surrounded by nature!
Stayed 1 night in Aug 2025

6/10 Okay

TAKASHI

温泉に入れる時間が短く、夜10時到着の自分は11時までに入らなければならず、その時間は大勢の人が押しかけて洗い場を待つ必要があった。午前もチェックアウトが11時と遅いのに風呂は6時から10時までと短かった。
Stayed 1 night in Aug 2025

4/10 Poor

泰州

Disliked: Cleanliness, staff & service, amenities
ラウンジは良かったです。 色々な種類の飲み物が揃っていて満足でした。 お部屋や大浴場などはちょっと写真に騙された気がします。
Stayed 2 nights in Aug 2025

8/10 Good

osamu

Liked: Cleanliness, staff & service, amenities
　朝食は品数が多くてよかった
Stayed 1 night in Aug 2025

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet resort
Stayed 1 night in Aug 2025

8/10 Good

hitomi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
とても綺麗なホテルで朝食バイキングの種類が多彩で美味しかったです。 スパもプールも楽しかったです。
Stayed 1 night in Aug 2025

4/10 Poor

hiroyuki

Disliked: Cleanliness
ラウンジ、食堂など食べ放題、飲み放題などがとても良いサービスと思います。しかしながら、それぞれの場所の収容人数が客数に対して狭いと感じました。 また、「食事中」の札をテーブルに置いてデザートを選びにテーブルを不在にしたところ、店員さんに片付けをされてしまい、荷物も持っていたれるところでした。とてもお客さんが多くて賑わっている分、店員さんが疲弊しているのではないかと思いました。もっと人員を多くして、それぞれの店員さんが最高のパフォーマンスを発揮できるようにシフトを組まれてはどうかと思いました。
Stayed 1 night in Aug 2025

8/10 Good

hiroki

Liked: Staff & service
Disliked: Property conditions & facilities
夕飯メニューが残念
Stayed 1 night in Aug 2025

6/10 Okay

AKIHISA

市街地まで少し距離があった
Stayed 4 nights in Aug 2025

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員の方々がとても丁寧で、サービスも充実していて大変楽しい時間を過ごせました。
Stayed 1 night in Aug 2025