2/10
I wonder why the hotel does not have any responsibility that a customer's bag was stolen at the hotel lobby in Italy? No security, No CCTV at the lobby of the hotel. No reimbursement!
We three stayed for 6 nights. The last morning one of our colleague's bag was stolen at the hotel lobby. Two men were standing for exchanging 50 euro note to small notes. Then, back to the sofa 5M away from a front desk, there was not the bag.
Funny thing is the clerks in the front desk said that there can be a help call to the police in stead of us. They said "there is nothing to do from the hotel". that's all.... On the top of the main gate, there was a camera which is a just moving sensor they said. How fantastic ~!!!
Worst thing, a recommendation is that we should go the police station and explain the situation.
Kevin
2019๋
3์์ 6๋ฐ ์๋ฐํจ