리우데자네이루, 리우데자네이루 주의 해변 호텔

“Room had.an amazing but was ready when checked in 3:20 pm . They then put letter under door asking you to checkout before checkout time . Would.avoid in future for this reason”

“Our night stay was okay in general. The room was clean etc. However, we were left disappointed when being charged an extortionate amount to use the washing facilities ($360 BR) when there was no mention of a charge. We have got in contact with the hotel to sort this privately, however there has been no response on the matter after multiple attempts to contact them.”

“My overall experience at this hotel was okay. However, I would consider it more a strong 3-star property rather than a 5-star property. During my stay, I encountered an issue involving housekeeping removing a personal belonging. I was able to provide clear evidence to support my claim. Initially, my concern was not handled impartially, as there appeared to be a tendency to side with the housekeeping staff. However, upon reviewing the evidence, the team made efforts to address the matter and...