Sindo Island All inclusive Vacations

I stayed at Shilla Stay Guro for two nights, and the overall experience was excellent. Location & Value: The hotel is right next to the subway station, making commuting effortless. For a reputable brand like Shilla, the price point offers incredible value for money. Breakfast Buffet: Absolutely top-notch. The selection and food quality were so impressive that I didn't even need to eat lunch after having breakfast here. Exceptional Staff: All staff members were very friendly and welcoming. I’d like to give a special shoutout to Annie, who truly made my stay memorable. She was exceptionally friendly, knowledgeable, and always greeted me with a warm smile whenever we crossed paths. The room was clean and comfortable, and I will definitely be staying here again on my future trips!

One elevator from ground floor to hotel lobby on the 5 th floor was disabled. It was not quickly fixed. Very slow and with groups of people too numerous to fit in the car. So, it took 2 or 3, trips to get upstairs to the lobby. This is more a reflection on the building owner rather than the hotel. Breakfast was well worth the cost. Good selection. Food presented well. Tons of selection.

Nothing open before 10 am. Only buffet costing more than $60 in the morning. No other option.

You have to book your time for the pool, which was odd. There’s no spa. The gym is small and there’s no real outdoor space and the room were pretty compact. However the staff was super friendly and helpful and I would recommend recommended more for couples or individuals.

I booked a 4-night stay with my kids expecting the luxury hospitality I’ve had at other InterContinental properties, but it was a major disappointment. Check-in was incredibly frustrating. I watched staff warmly welcome the guests ahead of us, thoroughly explaining facilities and providing maps. When it was our turn, the interaction was completely cold and transactional. We weren't shown to the elevators, and when I asked how to access the COEX mall, a staff member curtly told me to "scan a QR code" and figure it out myself. It felt like we were being treated differently in a highly negative way. The failures continued with housekeeping. One day, we returned at 4:00 PM to an uncleaned room. I called the front desk, and they later called back specifically to blame me, claiming I left the electronic "Do Not Disturb" sign on, which I had not. I then found a letter on the desk stating a hotel-wide power outage the night before had caused the DND system to malfunction! It is baffling that a luxury hotel would blame a guest rather than acknowledge their own known technical issues. Despite the great location, this hotel fell far short of its premium price tag and its five-star competitors. I would not stay here again.

I stayed at Shilla Stay Guro for two nights, and the overall experience was excellent. Location & Value: The hotel is right next to the subway station, making commuting effortless. For a reputable brand like Shilla, the price point offers incredible value for money. Breakfast Buffet: Absolutely top-notch. The selection and food quality were so impressive that I didn't even need to eat lunch after having breakfast here. Exceptional Staff: All staff members were very friendly and welcoming. I’d like to give a special shoutout to Annie, who truly made my stay memorable. She was exceptionally friendly, knowledgeable, and always greeted me with a warm smile whenever we crossed paths. The room was clean and comfortable, and I will definitely be staying here again on my future trips!