Polynesia Beach Vacations

The hotel is beautiful. The view is wonderful. Everything is clean, and the staff is amazing. The breakfast situation, however is a sh** show. It's extremely overcrowded, packing people shoulder-to-shoulder into the elevators. Then, waiting in line for a table. Then, fighting the crowd to get food and drink. By the time I got to my table, my food was cold because I had to wait in line for each item. There are just too many people to fit into one room. I would rather skip breakfast.

Should have trusted my gut to see reviews first. For a hotel with some status. $1k a night that doesn’t provide a kettle, coffee machine, bath room slippers. Has to be requested for. (And was told subject to availability and was lucky to have gotten it from the housekeeping staff) seriously? Friends also stayed in the suite, SUBPAR standard service etc for $2k a night. They are members and will have more to review. Front service staff for checking in. Wow..leaves much to be desired. Make staff were just cordial and dead pan. Been to so many hotels and the price? This is really disappointing. Even a $200:night hotel at indigo NY gave better service and had EVERYTHING. Saving grace? The Porters and doormen were exceptional along with the Housekeeping staff. THEY were the ones that gave 10/10 service.

Hotel was in an excellent spot for exploring. Only a few minutes from the Empire State Building and a 15 minute walk to Macy’s and even Summit One on Vanderbilt. We never ate in the hotel, so can’t comment on the food. It’s in a great location for lots of Korean and Japanese restaurants as well. Very handy for the Metro, which is literally a 2 minute walk from the front door.

Good location clean rooms helpful staff

Free upgrade and birthday chocolate at check in! They were really sweet! The room was super clean and loved that there was breakfast included. We had an amazing stay! Will return if we come back to NYC and recommend it to friends.

Staff were friendly and rooms were quiet. Wish room service was available

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.

Hiccup with front desk staff outside of that the place is amazing.

We arrived very late and everyone was very nice. The room was clean. The only thing is I wish they told us a little more about what all the hotel has. Things that maybe included. This did not take away from out experience. I would stay here again if we would come back to NYC.

Free upgrade and birthday chocolate at check in! They were really sweet! The room was super clean and loved that there was breakfast included. We had an amazing stay! Will return if we come back to NYC and recommend it to friends.

The hotel is beautiful. The view is wonderful. Everything is clean, and the staff is amazing. The breakfast situation, however is a sh** show. It's extremely overcrowded, packing people shoulder-to-shoulder into the elevators. Then, waiting in line for a table. Then, fighting the crowd to get food and drink. By the time I got to my table, my food was cold because I had to wait in line for each item. There are just too many people to fit into one room. I would rather skip breakfast.

No balcony. Nosey. Mattress uncomfortable

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.

Free upgrade and birthday chocolate at check in! They were really sweet! The room was super clean and loved that there was breakfast included. We had an amazing stay! Will return if we come back to NYC and recommend it to friends.