Africa Beach Vacations

Overall, I enjoyed my stay, but the first night was very frustrating. When I arrived, the hotel did not have the room I had booked. As a solo traveler, I reserved a standard non-smoking room with a king or queen bed due to asthma, which was very important to me. Instead, I was placed in a family suite far from the lobby. Staff called it an “upgrade,” but it was not— the furniture and TV were very dated, and the room was located near the lounge/club, where smoke and loud music carried into the room. When I returned to request a change, I was told the hotel was fully booked due to Eid. I explained that I had a paid reservation made in advance to secure my room, so being fully booked did not address the issue. Staff then promised to call me the next day once a room became available. I arrived late, around 11:30 PM after an international flight, and had no choice but to stay in the room. I was exhausted and did not sleep well due to noise, smoke, and discomfort. The next morning, I noticed the room was also not properly cleaned, with visible dust and dirt in areas. I never received the promised call and had to return to the lobby, where new staff had no record of my issue. After explaining everything again, I was finally provided with a suitable room that matched my original booking. While the rest of my stay was enjoyable, the lack of communication, poor handling of my reservation, and unacceptable first-night experience made for a disappointing start.

Very spacious and clean, staff are so friendly and helpful. Our family vacation was very pleasant.

Overall an excellent hotel with great facilities, beach, delicious food, clean comfortable rooms, beautiful setting and friendly courteous staff. Avoid busy snorkelling trips and especially any trips going to the Orange Island! Although the spa itself is relaxing the extra treatments are not worth the money and not great. The day trip to Luxor was the highlight- highly recommended

It is far from central Hurghada. But Ubers are cheap. :)

A true 5 star hotel. Everything from accommodation to property to food is impeccable.

It is far from central Hurghada. But Ubers are cheap. :)

Very spacious and clean, staff are so friendly and helpful. Our family vacation was very pleasant.

Overall an excellent hotel with great facilities, beach, delicious food, clean comfortable rooms, beautiful setting and friendly courteous staff. Avoid busy snorkelling trips and especially any trips going to the Orange Island! Although the spa itself is relaxing the extra treatments are not worth the money and not great. The day trip to Luxor was the highlight- highly recommended