Mexico Honeymoon Vacations

Beach and pool was amazing! The rooms were very clean but very noisy! We were on first floor and heard all activities from the lobby. Music people cheering .

All staff are very nice，everything was great.it’s just that there’s room door has a problem, every time we can not open the room door, when we change the room key, sometimes can open, sometime can’t open, so we need to change the key again and again.

We loved Sun Palace, they offer several pools, great atmosphere, nice spa, great resturants, we liked the Thai a lot. I'd recommend it for a nice get away.

Overall, we were disappointed with our stay here. The room was beautiful and our terrace was wonderful with a great view of the ocean. But, we had some trouble finding the restaurants in the resort. We received a QR code at check-in but no instructions that it contained information including a map of the resort. But, we couldn't find signs on the ground floor that, in theory, contained all the restaurants. Even the way to the beach was a little challenging. We had to navigate through the restaurant area to get to the beach, which felt a little awkward as we were doing that in our bathing suits in the evening as others were dressed and waiting for dinner. For such a big resort, I would have thought the routes to locations and signage would have been considerably better. Also, when we were there, there was a lot of sorgussum on the beach. I understand that that is going to vary and is out of the control of the hotel. I did notice in the morning that the resort to the left and right of us had cleared the beach of it overnight, but Live Aqua had not. That definitely impacts the beauty and use of the beachfront. Overall, I would not stay there again. It is not worth the money.

We loved our spacious room upgrade. The staff everywhere were exceptional and authentic. They are what made our stay at Santos great. The food was very good. The nightly selections (recipe-wise) could have been more diverse flavor-wise. The “beef” option was pot roast. Same gravy. It was excellent pot roast just like my mom would make. But I was hoping for a steak. I was offered a New York steak which I ordered cooked how I prefer and out came the same pot roast. The Mahi Mahi, pork and chicken were very good. Buffet had a large selection f options. As for the property, it was clean but needs to be fixed up a bit. Patches can be seen with paint splattered and you could see it dripped when drying. The doors to the bedroom are in bad shape and need refurbishing. The pool is scrubbed daily and clean and the water is soft. Three beautiful the mattress was really good and pillows too. Overall it is 4 star with 5 star staff. It is in need of cosmetic repairs but these repairs are not obvious. I am the type of person that would notice these things. In the end I happy I chose to stay at Santos.

We had a great time at this location and they had daily activities for the kids and adults.

Overall, we were disappointed with our stay here. The room was beautiful and our terrace was wonderful with a great view of the ocean. But, we had some trouble finding the restaurants in the resort. We received a QR code at check-in but no instructions that it contained information including a map of the resort. But, we couldn't find signs on the ground floor that, in theory, contained all the restaurants. Even the way to the beach was a little challenging. We had to navigate through the restaurant area to get to the beach, which felt a little awkward as we were doing that in our bathing suits in the evening as others were dressed and waiting for dinner. For such a big resort, I would have thought the routes to locations and signage would have been considerably better. Also, when we were there, there was a lot of sorgussum on the beach. I understand that that is going to vary and is out of the control of the hotel. I did notice in the morning that the resort to the left and right of us had cleared the beach of it overnight, but Live Aqua had not. That definitely impacts the beauty and use of the beachfront. Overall, I would not stay there again. It is not worth the money.

We had an absolutely wonderful stay! From the moment we arrived, the staff made us feel so welcome and went above and beyond to ensure we had an amazing experience. The resort is beautiful, exceptionally clean, and very well maintained. The rooms were comfortable and spacious, the food was delicious with plenty of variety, and there were lots of activities to enjoy throughout the day. The pools and beach were stunning, making it the perfect place to relax and unwind. What really stood out was the exceptional service—everyone was friendly, attentive, and genuinely seemed to care that guests had a great vacation. We couldn’t have asked for a better getaway and would definitely return. Highly recommend this resort to anyone looking for a relaxing and memorable vacation!

Beach and pool was amazing! The rooms were very clean but very noisy! We were on first floor and heard all activities from the lobby. Music people cheering .

All staff are very nice，everything was great.it’s just that there’s room door has a problem, every time we can not open the room door, when we change the room key, sometimes can open, sometime can’t open, so we need to change the key again and again.

We loved Sun Palace, they offer several pools, great atmosphere, nice spa, great resturants, we liked the Thai a lot. I'd recommend it for a nice get away.

Beach and pool was amazing! The rooms were very clean but very noisy! We were on first floor and heard all activities from the lobby. Music people cheering .

All staff are very nice，everything was great.it’s just that there’s room door has a problem, every time we can not open the room door, when we change the room key, sometimes can open, sometime can’t open, so we need to change the key again and again.

We had a great time at this location and they had daily activities for the kids and adults.