Hokkaido Prefecture Honeymoon Vacations

The room that we booked was not good. The beds and futons in the convention room didn't have enough chairs or space. we disapointed.

Hotel was walking distance from the Sapporo Station and to most of the downtown sights. Loved the lounge access which enabled us to enjoy a glass of wine/sake with local delicacies. I highly recommend upgrading to get this benefit. The room was definitely more spacious than our rooms in Tokyo and Kyoto. Loved how the hotel showcase local goods and ingredients. Staff was super kind and friendly. Will come back with our kids here someday!

Great staff and willing to help someone that doesn’t know Japanese. Hotel room was always neat and stocked on things that were offered and used. It’s right by the Sapporo station and malls. Not too far from the famous Tanukikoji Shopping Street. They also have a 7-eleven across the street as well!!

Friendly staff, great coffee in the lobby and fantastic location

This was our second stay at this property after 10 years. There are many nice amenities such as the pillow bar, gym, onsen, etc. however the facility is getting a bit dated and can use an upgrade. Pillows looked old, additional power points in room, room doors should be electronic by now, etc. Meals are ok but very crowded around drink station and entrance to restaurant. Not a good layout. Quantity of food was good but at hot buffet, food was not hot so not very appetizing seeing the same things sitting there drying out such as Eggs Benedict. The onsen is the best feature with a giant sauna and several baths. There is a generous amount of room around each shower station. We were disappointed with some staff. The Chinese girl that escorted us to the room did not fully explain everything and gave some incorrect information. She seemed not very happy to be working. Just one example; I asked multiple times for slippers to wear around the hotel and she said there are none. Later a staff member at the desk (Canadian flag) was so nice and said of course and brought us several pairs of slippers. Also we went to the spa to arrange foot massage. But there was no staff at the reception areas. I had to keep looking and eventually found both staff in a break room chatting. A guest shouldn’t have to search for staff like that. All the Japanese staff were very kind and helpful. But the Chinese were not very friendly. Sad to see. Overall good stay, but not excellent.

The room that we booked was not good. The beds and futons in the convention room didn't have enough chairs or space. we disapointed.

Hotel was walking distance from the Sapporo Station and to most of the downtown sights. Loved the lounge access which enabled us to enjoy a glass of wine/sake with local delicacies. I highly recommend upgrading to get this benefit. The room was definitely more spacious than our rooms in Tokyo and Kyoto. Loved how the hotel showcase local goods and ingredients. Staff was super kind and friendly. Will come back with our kids here someday!

Great staff and willing to help someone that doesn’t know Japanese. Hotel room was always neat and stocked on things that were offered and used. It’s right by the Sapporo station and malls. Not too far from the famous Tanukikoji Shopping Street. They also have a 7-eleven across the street as well!!

The room that we booked was not good. The beds and futons in the convention room didn't have enough chairs or space. we disapointed.

Hotel was walking distance from the Sapporo Station and to most of the downtown sights. Loved the lounge access which enabled us to enjoy a glass of wine/sake with local delicacies. I highly recommend upgrading to get this benefit. The room was definitely more spacious than our rooms in Tokyo and Kyoto. Loved how the hotel showcase local goods and ingredients. Staff was super kind and friendly. Will come back with our kids here someday!

Great staff and willing to help someone that doesn’t know Japanese. Hotel room was always neat and stocked on things that were offered and used. It’s right by the Sapporo station and malls. Not too far from the famous Tanukikoji Shopping Street. They also have a 7-eleven across the street as well!!