Shutoken Luxury Vacations

A bit of a walk from shinjuku station and everything. Located in area of many hotels. Cool sky bar and balcony but limited food choices. Clean and tiny space w everything u need!

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

Excellent location and very friendly staff !

I recently stayed at Keio Plaza Hotel and had a bit of a mixed experience overall. When I first checked in, I was assigned a room in the South Tower that hadn’t been renovated yet. Unfortunately, the room felt quite dated and a bit worn, and it gave off a slightly unclean impression despite being serviced. That said, the highlight of my stay was definitely the staff. I spoke with the front desk about my concerns, and they were incredibly friendly, understanding, and professional. They offered me the option to upgrade, and I decided to go for it. I’m really glad I did. The upgraded room was a completely different experience: modern, clean, and very comfortable. While I do think the unrenovated rooms could use some attention, the excellent service and the quality of the upgraded accommodations really turned things around for me. If you’re planning to stay here, I’d definitely recommend opting for one of the renovated rooms from the start.

Beautiful, understated elegance. The Capitol Hotel has stunning facilities, welcoming and helpful staff, very clean rooms with generous amenities, great location, and offers a lovely buffet breakfast with a pretty view. My husband and I especially loved the Cigar Lounge for a relaxing nightcap with classic dark wood and leather, and large windows outlooking to the gorgeous garden - a peaceful end to the day.

Beautiful, understated elegance. The Capitol Hotel has stunning facilities, welcoming and helpful staff, very clean rooms with generous amenities, great location, and offers a lovely buffet breakfast with a pretty view. My husband and I especially loved the Cigar Lounge for a relaxing nightcap with classic dark wood and leather, and large windows outlooking to the gorgeous garden - a peaceful end to the day.

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

Excellent location and very friendly staff !

An exceptional stay. The hospitality was seamless and truly thoughtful. I look forward to my next visit.

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

Excellent location and very friendly staff !

A bit of a walk from shinjuku station and everything. Located in area of many hotels. Cool sky bar and balcony but limited food choices. Clean and tiny space w everything u need!

I recently stayed at Keio Plaza Hotel and had a bit of a mixed experience overall. When I first checked in, I was assigned a room in the South Tower that hadn’t been renovated yet. Unfortunately, the room felt quite dated and a bit worn, and it gave off a slightly unclean impression despite being serviced. That said, the highlight of my stay was definitely the staff. I spoke with the front desk about my concerns, and they were incredibly friendly, understanding, and professional. They offered me the option to upgrade, and I decided to go for it. I’m really glad I did. The upgraded room was a completely different experience: modern, clean, and very comfortable. While I do think the unrenovated rooms could use some attention, the excellent service and the quality of the upgraded accommodations really turned things around for me. If you’re planning to stay here, I’d definitely recommend opting for one of the renovated rooms from the start.

Clean room and great service. Friendly staff was very helpful.