Residencial Bavaro Punta Cana Luxury Vacations

Excellent!! Definitely coming back

I really enjoyed my stay. It was extremely comfortable. There were only a few hiccups. Diego and Yukiery were very accommodating at the front desk but I was given paper to sign that was in Spanish. I had to ask for the manager before getting it in English. I wasn't given a welcome drink when I checked in on Monday, but when I checked out on Thursday, guest were given welcome drinks. I was greeted with a cool towel which was nice. My room and the property were very clean and I loved having a hot tub on the balcony. Shout-out to housekeeping. Staff was amazing! Diana was a fabulous server. Rafael and Julion made delicious drinks. Angelo and Benjamin always made sure I had drinks in my hand when sitting at the beach. The beach is ugly in July. You won't get in the water because there is too much seaweed (to no fault of the hotel). It wasn't a problem for me because I took a beach excursion by Hispaniola Adventures. Live Aqua has many pools. One was more of a party pool and the others were more quiet. So, I enjoyed that. The pool closes at 6:30. I wish they stayed open a little longer. Food was decent. There are many options and they don't take reservation... which I like. The Mexican restaurant took over an hour. So, I left, but the Mediterranean was amazing! This was such a nice stay. It was everything that I needed... except for a beautiful beach.

Estuve una semana en el resort y, lamentablemente el servicio al cliente es pésimo: la mayoría de los empleados parecen no tener entrenamiento alguno para brindar una atención básica. No te miran a la cara al responder, rara vez pasan por la mesa a ver si necesitas algo, y en varias ocasiones tuve que levantarme yo mismo a pedir agua o cubiertos. Durante todos los desayunos, jamás me ofrecieron una cuchara para revolver el café; terminé usando el cuchillo todos los días, y aunque los meseros lo notaban, nunca lo solucionaron. La comida es muy regular: carnes, pescados y pollos resecos. Los jugos y tragos, totalmente aguados. La falta de mantenimiento es evidente por todo el resort. En nuestra habitación había una gotera, la puerta del balcón no cerraba bien y entraba el calor, la tablet del cuarto nunca funsiono. Después de las 7 pm no hay suficientes carritos de transporte. La piscina estaba sucia, varios toboganes del parque acuático estaban cerrados, y el piso del restaurante Panema era tan resbaloso que daba miedo pararse, el aire acondicionadono funsionaba. Se lo mencioné al encargado y me dijo que “eso siempre ha sido así”. Inaceptable! Los precios de las tiendas dentro del resort son exageradamente altos. Eso sí lo tienen bien controlado. Lo positivo fue poder disfrutar de la naturaleza del lugar que es hermosa, varias otras piscinas, los postres, las bicicletas y actividades como el laser tag y el escape room.

The facility is very nice, a little qear and tear sign showing but the staff and service is what makes this place special and a 5 star hotel. There butler service team is so very accomadating and our butler Suleica goes far and beyond to give you and help to make your day perfect

Muy recomendado. Estuvimos 5 noches y todo estuvo perfecto. La comida , la atención , la limpieza todo estuvo 10/10. El hotel está muy bien cuidado y súper limpio

Excellent!! Definitely coming back

I really enjoyed my stay. It was extremely comfortable. There were only a few hiccups. Diego and Yukiery were very accommodating at the front desk but I was given paper to sign that was in Spanish. I had to ask for the manager before getting it in English. I wasn't given a welcome drink when I checked in on Monday, but when I checked out on Thursday, guest were given welcome drinks. I was greeted with a cool towel which was nice. My room and the property were very clean and I loved having a hot tub on the balcony. Shout-out to housekeeping. Staff was amazing! Diana was a fabulous server. Rafael and Julion made delicious drinks. Angelo and Benjamin always made sure I had drinks in my hand when sitting at the beach. The beach is ugly in July. You won't get in the water because there is too much seaweed (to no fault of the hotel). It wasn't a problem for me because I took a beach excursion by Hispaniola Adventures. Live Aqua has many pools. One was more of a party pool and the others were more quiet. So, I enjoyed that. The pool closes at 6:30. I wish they stayed open a little longer. Food was decent. There are many options and they don't take reservation... which I like. The Mexican restaurant took over an hour. So, I left, but the Mediterranean was amazing! This was such a nice stay. It was everything that I needed... except for a beautiful beach.

Estuve una semana en el resort y, lamentablemente el servicio al cliente es pésimo: la mayoría de los empleados parecen no tener entrenamiento alguno para brindar una atención básica. No te miran a la cara al responder, rara vez pasan por la mesa a ver si necesitas algo, y en varias ocasiones tuve que levantarme yo mismo a pedir agua o cubiertos. Durante todos los desayunos, jamás me ofrecieron una cuchara para revolver el café; terminé usando el cuchillo todos los días, y aunque los meseros lo notaban, nunca lo solucionaron. La comida es muy regular: carnes, pescados y pollos resecos. Los jugos y tragos, totalmente aguados. La falta de mantenimiento es evidente por todo el resort. En nuestra habitación había una gotera, la puerta del balcón no cerraba bien y entraba el calor, la tablet del cuarto nunca funsiono. Después de las 7 pm no hay suficientes carritos de transporte. La piscina estaba sucia, varios toboganes del parque acuático estaban cerrados, y el piso del restaurante Panema era tan resbaloso que daba miedo pararse, el aire acondicionadono funsionaba. Se lo mencioné al encargado y me dijo que “eso siempre ha sido así”. Inaceptable! Los precios de las tiendas dentro del resort son exageradamente altos. Eso sí lo tienen bien controlado. Lo positivo fue poder disfrutar de la naturaleza del lugar que es hermosa, varias otras piscinas, los postres, las bicicletas y actividades como el laser tag y el escape room.

Excellent!! Definitely coming back

I really enjoyed my stay. It was extremely comfortable. There were only a few hiccups. Diego and Yukiery were very accommodating at the front desk but I was given paper to sign that was in Spanish. I had to ask for the manager before getting it in English. I wasn't given a welcome drink when I checked in on Monday, but when I checked out on Thursday, guest were given welcome drinks. I was greeted with a cool towel which was nice. My room and the property were very clean and I loved having a hot tub on the balcony. Shout-out to housekeeping. Staff was amazing! Diana was a fabulous server. Rafael and Julion made delicious drinks. Angelo and Benjamin always made sure I had drinks in my hand when sitting at the beach. The beach is ugly in July. You won't get in the water because there is too much seaweed (to no fault of the hotel). It wasn't a problem for me because I took a beach excursion by Hispaniola Adventures. Live Aqua has many pools. One was more of a party pool and the others were more quiet. So, I enjoyed that. The pool closes at 6:30. I wish they stayed open a little longer. Food was decent. There are many options and they don't take reservation... which I like. The Mexican restaurant took over an hour. So, I left, but the Mediterranean was amazing! This was such a nice stay. It was everything that I needed... except for a beautiful beach.

Estuve una semana en el resort y, lamentablemente el servicio al cliente es pésimo: la mayoría de los empleados parecen no tener entrenamiento alguno para brindar una atención básica. No te miran a la cara al responder, rara vez pasan por la mesa a ver si necesitas algo, y en varias ocasiones tuve que levantarme yo mismo a pedir agua o cubiertos. Durante todos los desayunos, jamás me ofrecieron una cuchara para revolver el café; terminé usando el cuchillo todos los días, y aunque los meseros lo notaban, nunca lo solucionaron. La comida es muy regular: carnes, pescados y pollos resecos. Los jugos y tragos, totalmente aguados. La falta de mantenimiento es evidente por todo el resort. En nuestra habitación había una gotera, la puerta del balcón no cerraba bien y entraba el calor, la tablet del cuarto nunca funsiono. Después de las 7 pm no hay suficientes carritos de transporte. La piscina estaba sucia, varios toboganes del parque acuático estaban cerrados, y el piso del restaurante Panema era tan resbaloso que daba miedo pararse, el aire acondicionadono funsionaba. Se lo mencioné al encargado y me dijo que “eso siempre ha sido así”. Inaceptable! Los precios de las tiendas dentro del resort son exageradamente altos. Eso sí lo tienen bien controlado. Lo positivo fue poder disfrutar de la naturaleza del lugar que es hermosa, varias otras piscinas, los postres, las bicicletas y actividades como el laser tag y el escape room.