Pamalican Island Luxury Vacations

Great hotel

Starting with the bellboy, everyone from the reception to the cleaning staff was very kind and friendly. Of course, the location is convenient. I think even those without children would be very satisfied! Also, the bath looks bigger than it appears, and I definitely recommend it.

Great amenities and ambience! Everything was perfect during our stay. All the staff were friendly, welcoming, and accommodating, from the security staff on the LG and 3rd Floor parking levels, to the reception team at check-in and the restaurant staff. We truly appreciated their excellent service. However, our experience at check-out was unfortunately different. One of the reception staff was quite rude and unfriendly when we approached her to confirm something regarding our check-out. She never smiled and her manner of dealing with us did not reflect good customer service. We were disappointed, especially after experiencing such warm and friendly service from everyone else. Overall, we had a great stay and enjoyed the amenities and ambience. We hope the management can look into this and provide appropriate customer service training to ensure that every guest receives the same warm and respectful treatment.

My stay in Nobu Hotel in City of Dreams was a wonderful experience. Spacious, clean room. Very efficient and courteous staff. Expansive casino area with good variety of slot machines and table games. The buffet breakfast was great! Check-in and checkout was easy.

Clean room and not really friendly guests services but have greeting with smiles always

Great amenities and ambience! Everything was perfect during our stay. All the staff were friendly, welcoming, and accommodating, from the security staff on the LG and 3rd Floor parking levels, to the reception team at check-in and the restaurant staff. We truly appreciated their excellent service. However, our experience at check-out was unfortunately different. One of the reception staff was quite rude and unfriendly when we approached her to confirm something regarding our check-out. She never smiled and her manner of dealing with us did not reflect good customer service. We were disappointed, especially after experiencing such warm and friendly service from everyone else. Overall, we had a great stay and enjoyed the amenities and ambience. We hope the management can look into this and provide appropriate customer service training to ensure that every guest receives the same warm and respectful treatment.

Starting with the bellboy, everyone from the reception to the cleaning staff was very kind and friendly. Of course, the location is convenient. I think even those without children would be very satisfied! Also, the bath looks bigger than it appears, and I definitely recommend it.