Serra da Estrela Luxury Vacations

This is an excellent apartment in a great location. It's close to everything, near all the shopping, supermarkets and restaurants, and within walking distance to a great number of points of interest in the city. I walked everywhere - to Ribeira, to the Dom Luis Bridge, to cafes with delightful coffee and pasteles de nata, to a city tour, etc. The apartment is spacious, with a full kitchen, modern appliances, bedroom, living-room, two TV-s, a balcony. If I decide to visit again - and Porto is worth visiting - I would love to stay there again. They can also provide transportation to and from the airport. The best part is the staff - everyone is very friendly, with a sense of humour, eager to accommodate requests and answer any questions about the area and the apartment.

The View was amazing

This is such a perfect location. You are in the city center. Everything is walkable. Staff was kind, respectful, and helpful, especially Emily! They offered luggage storage and we were able to explore the city while waiting for check in. I would stay here again.

Great location, right in the heart of the city, walking distance from all the major sites. Staff were very helpful, with regular messages to check if we needed anything and arranged transport to the airport.

Great location, only downside was the noise on an evening up until 3am people passing the hotel being extremely loud. Hotel extremely clean

I enjoyed my five day trip to Porto. The hotel was very convenient and walking distance to Chapel of Souls, local cafes, supermarkets, Bolhão Market and the metro stations. The staff were very friendly and the courtyard round the back is very lovely. The daily bottled water was a nice touch.

The reception teams should be trained as follows: 1.listening 2. Identifying the problem ( if it is the problem of the hotel, apologize immediately ) 3.helping to solve the problem ( not argue ) 4.excellent manner This 5 stars hotel was far below the 5 stares hotels in Paris, Rome........ Our first trip in Europe was back to 1980. Share these and wait for improvements.