West Maui Pet-friendly Vacations

Great family environment

Great property and views

We had a wonderful experience, but prices and fees were extremely high. Restaurant dining is excessively expensive, and we were charged $120 daily for “hotel fees” and “valet parking” on top of the high price for the hotel lodging itself. This is something they don’t communicate in advance, which seems wrong. Hotel will also charge a $200/night deposit upon checking in, which they also do not communicate in advance.

Mixed Experience – Beautiful Location, But Disappointing Service and rooms The hotel’s location is undeniably stunning. The beach is just steps away and impeccably clean, and the surrounding scenery is absolutely gorgeous—perfect for relaxing or snapping a few memorable photos. The pools were kept at a very pleasant temperature, making them ideal for both daytime lounging and evening dips. One of the highlights was the live music every evening from 6 to 9 PM. It added a lovely atmosphere to our stay, and the performer on Monday nights was especially talented. Unfortunately, the experience inside the hotel didn’t match the beauty outside. We had booked an ocean view room, but were given only a partial view. When we raised the issue, we were told that “full ocean view” actually meant “ocean front,” and that we could switch rooms for an additional $100 plus fee—which felt misleading and unfair. The staff were generally unwelcoming and unresponsive. Our room was not clean upon arrival—there were items left on the floor, stains on the counter, and an overall lack of attention to detail. We requested cleaning service, but no one ever showed up. Despite clear signage prohibiting smoking, guests were openly smoking cigarettes and e-cigarettes by the pool, which made the environment less enjoyable. The hotel itself felt quite dated. Carpets smell and are stained. The bathroom and shower lacked basic amenities like towel hooks or hangers, lighting was not enough. Sheets wear thorn.

Very clean and convenient, great location and great beaches

We had a wonderful experience, but prices and fees were extremely high. Restaurant dining is excessively expensive, and we were charged $120 daily for “hotel fees” and “valet parking” on top of the high price for the hotel lodging itself. This is something they don’t communicate in advance, which seems wrong. Hotel will also charge a $200/night deposit upon checking in, which they also do not communicate in advance.

Great resort with great amenities! Very convenient to downtown wailea and the beaches and the staff are super friendly and attentive!

The staff was excelled in making sure you had everything you needed Kudos to Luz at the front desk

Mixed Experience – Beautiful Location, But Disappointing Service and rooms The hotel’s location is undeniably stunning. The beach is just steps away and impeccably clean, and the surrounding scenery is absolutely gorgeous—perfect for relaxing or snapping a few memorable photos. The pools were kept at a very pleasant temperature, making them ideal for both daytime lounging and evening dips. One of the highlights was the live music every evening from 6 to 9 PM. It added a lovely atmosphere to our stay, and the performer on Monday nights was especially talented. Unfortunately, the experience inside the hotel didn’t match the beauty outside. We had booked an ocean view room, but were given only a partial view. When we raised the issue, we were told that “full ocean view” actually meant “ocean front,” and that we could switch rooms for an additional $100 plus fee—which felt misleading and unfair. The staff were generally unwelcoming and unresponsive. Our room was not clean upon arrival—there were items left on the floor, stains on the counter, and an overall lack of attention to detail. We requested cleaning service, but no one ever showed up. Despite clear signage prohibiting smoking, guests were openly smoking cigarettes and e-cigarettes by the pool, which made the environment less enjoyable. The hotel itself felt quite dated. Carpets smell and are stained. The bathroom and shower lacked basic amenities like towel hooks or hangers, lighting was not enough. Sheets wear thorn.

Great property and views

We had a wonderful experience, but prices and fees were extremely high. Restaurant dining is excessively expensive, and we were charged $120 daily for “hotel fees” and “valet parking” on top of the high price for the hotel lodging itself. This is something they don’t communicate in advance, which seems wrong. Hotel will also charge a $200/night deposit upon checking in, which they also do not communicate in advance.