Holsteinische Schweiz Ski Vacations

We had a fantastic stay at this beautiful hotel, it was well maintained and looked every bit as the photos on the booking section, convenient area aswell and not far away from local transport. Just a short walking distance, the staff were fantastic also and we very accommodating to allow us to leave our luggage at reception after we checked out as we had a later flight to save us taking our bags with us, hope to stay here again.

The staff and service went beyond to help us with luggage that didn’t arrive on time and with everything else we needed. Excellent service.

Great location and very high quality rooms and restaurants. The pictures of the lobby etc. are surreal, but quite literary beautiful. Pictures don't do justice. Its a great spot. Particularly the bar, where half of the patrons are local residents. Best restaurant bar in the entire area. It is preferential to adults.

1. The hot and cold water tap in the bathroom sink was configured wrong. They were opposite (Room 1124). 2. The bathtub drain was defect and I needed to hold in a button manually until all water was drained. 3. The doors connecting our two rooms had to be opened by a staff member. If the kids accidentally closed both doors, we would have to call room service again. Perhaps we should have the key? 4. Perhaps the person on the toilet should have control over the window blinds into the bathroom, not the people or kids outside… Besides that there were friendly staff, tasty food and comfortable beds 🙂

The property was in the perfect location for us. It provided easy access to the train station and the city center. It was also clean, our room was large, and the staff were friendly and helpful.

The staff and service went beyond to help us with luggage that didn’t arrive on time and with everything else we needed. Excellent service.

Lovely hotel - small but professional staff. Room was superb.