Honolulu Cheap Vacations

Housekeeping was every other day which was fine, however the singular day that housekeeping did come, all the dirty towels were taken and nothing clean we given. We came back after a long day to only 2 small towels, that we had not used prior. Additionally, conditioner was not refilled and hand soap was also not refilled. Additionally, upon checking out I realized that I was not actually upgraded and my dining credit benefit was a trick. The hotel website only has king beds, just either rooms with balconies or not. The $40 Food Credit is abysmally low since they more commonly give $150 Food Credit, with an added free parking. Ultimately, I am more disappointed in the quality of housekeeping as well as the fact that the front staff told me I was upgraded from a Queen to a King, when in fact they never had any Queens and I essentially had a basic room.

Great place very close to the beach and restaurants

We enjoyed the beach proximity. However the conditions of the hotel did not match its prestige image. Aside from finding our pillows were dirty—smudged with dirty—we would often be bothered by noise coming from the pipes under the sink. It was loud, unexpected and often went off late at night. Staff were friendly and the views from the hotel were good. The elevators were also tricky, not enough space for the amount people coming in and out, took a lot of time to get down from the 3rd floor, elevators were very full and busy.

Amazing hotel with amazing service. All the staff were great and very kind. Free icepops by the pool everyday at 2:30!

Hotel was large and convenient to shopping, restaurants and the beach. There were two pools but seemed small relative to hotel size. Staff were very helpful and the rooms seemed recently renovated. The entertainment provided by the hotel was limited.

We enjoyed the beach proximity. However the conditions of the hotel did not match its prestige image. Aside from finding our pillows were dirty—smudged with dirty—we would often be bothered by noise coming from the pipes under the sink. It was loud, unexpected and often went off late at night. Staff were friendly and the views from the hotel were good. The elevators were also tricky, not enough space for the amount people coming in and out, took a lot of time to get down from the 3rd floor, elevators were very full and busy.