Tam Hai Island Kid friendly Vacations

Great customer service by all staff members. Staff are super friendly and welcoming. We received warm greetings each morning at the daily breakfast. I’d recommend this hotel to family and friends. Thank you Golden Lotus Grand.

Rooms: Rooms are nice but very dated. Needs a lot of repair work and upgrading. During my stay I encountered bad aircon leaking issues for 3 days straight. During a heavy downpour, lots of rain water started getting in and got my luggage and cloths wet. And the worst part, waste water from drainage system started flowing up through the bathtub! The resort staff got me changed to another room as these problems couldn’t be sorted out. The new room had its own issues as well. Wifi wasn’t working, toilet’s flush wasn’t working, shower had no pressure, and so on. Resort staff: Excellent service. Very helpful and always willing to render their assistance whenever you need them. Restaurant: I would give this my lowest rating. Lots and lots of houseflies! We experienced lizards crawling into our chairs while dining! You can never dine in peacefully. And during the rainy nights, you’ll have to deal with a lot more insects. One of the very rare restaurants that doesn’t serve any desserts. Not even ice-creams. Daily buffet breakfasts are the same limited spread.

Great location. Lovely staff. Suite was spacious, well maintained, clean and had a wonderful view. Pool was cool and refreshing.

Good room. Great pool.

A quiet cosy resort. Top notch service and accommodations. Would definitely stay again.

A quiet cosy resort. Top notch service and accommodations. Would definitely stay again.

Great location. Lovely staff. Suite was spacious, well maintained, clean and had a wonderful view. Pool was cool and refreshing.

Friendly, clean, comfortable, great location! Excellent food. Reasonably priced!

Location of hotel and decorations around the hotel.

Great location. Lovely staff. Suite was spacious, well maintained, clean and had a wonderful view. Pool was cool and refreshing.

Nice place, exterior properly maintained, villas are a little awkwardly designed. Materials show some major defects i.e. doors difficult to close bcos they are so twisted (almost 4in twist between lower and upper sides) Big black cloud is that thei male staff would absolutely gain in having some sexual harassment awareness lessons). Their manager rather that act on it was so utterly incompetent that tried to lie it way out to the level of producing fake legal justification. Unbelievable! Never got any type of apology from it. A manager with a serious grasp of what hospitaly and service mean would be recommended.

Great location. Lovely staff. Suite was spacious, well maintained, clean and had a wonderful view. Pool was cool and refreshing.

Rooms: Rooms are nice but very dated. Needs a lot of repair work and upgrading. During my stay I encountered bad aircon leaking issues for 3 days straight. During a heavy downpour, lots of rain water started getting in and got my luggage and cloths wet. And the worst part, waste water from drainage system started flowing up through the bathtub! The resort staff got me changed to another room as these problems couldn’t be sorted out. The new room had its own issues as well. Wifi wasn’t working, toilet’s flush wasn’t working, shower had no pressure, and so on. Resort staff: Excellent service. Very helpful and always willing to render their assistance whenever you need them. Restaurant: I would give this my lowest rating. Lots and lots of houseflies! We experienced lizards crawling into our chairs while dining! You can never dine in peacefully. And during the rainy nights, you’ll have to deal with a lot more insects. One of the very rare restaurants that doesn’t serve any desserts. Not even ice-creams. Daily buffet breakfasts are the same limited spread.