Isla del Puerto Luxury Vacations

Stayed at the Virgin for three nights. Very good experience. Staff were nice and helped out when needed. We were able to leave our bags at the bell desk since we got to Vegas before we could check in. Cleaning staff were accommodating as well. There were two or three different pools to go to and one had sand. Overall, great experience, and we would stay here again.

Beautiful historic hotel in a great neighborhood. The lounge and bakery were added bonuses. The only small complaints I have are I wished they had another spot for luggage in the room and a few more nice pillows on the beds. We got a couple pillows from the front desk, but they weren’t as comfy as the two on the bed.

The lady at the check in counter had no personality and seemed like she didn’t care to be working there. No smile and she made comments about how she couldn’t wait to be off work. The fridge in the room smelt of burnt electrical when you opened it and was hot and made a weird buzzing noise. I called maintenance to have it looked at twice but they never came. The staff at the front desk acknowledged that they knew that the fridges do burn up and they will send maintenance to unplug it but it never happened. We paid for parking but our key never worked to leave the parking garage so we had to call the front desk each time. Other than that the room was clean and comfortable. The casino and restaurants were nice and easy to navigate through.