Delaware River Region Luxury Vacations

Terrible look somewhere else.

The whole staff was amazing and so helpful. They went above and beyond to help accommodate all of our needs! I will definitely stay here again!

The space was clean, however it took forever to get anywhere. The elevator took a long time and was always packed so getting in and out with luggage was a nightmare. The lobby was on the 6th floor to check in. There was no one to greet you upon arrival. The city parking garage near the hotel wouldn’t allow me access to my car during the day so I chose a different garage that allowed me access but then that became a problem. We ended up having to lug bags through Times Square and then the hotel wouldn’t validate the parking. The pool closed at 8 pm and there was not a lot of pace to sit. The lifeguard was in charge of cleaning up towels people left and getting towels for people so they didn’t always have eyes on the pool. The woman at the desk when I arrived was less than friendly. I wouldn’t go back ever again.

Did not have the best experience this time. I usually love staying here as it is convenient and the rooms are a great size for NYC. This time was dissatisfied as one of the reels was tattered and had a hole in it. The coffee machine and cups were full of dust. The coffee cup and glass were not cleaned the next day after use. The bar / coffee shop did not serve coffee at 4:15