โFrom the time the Valet opened my door when my family arrived until the time the Valet closed my door when we left, I was incredibly impressed about the โcustomer experienceโ?that was evident by everyone on the staff we met. From โZโ who greeted us at the front desk to Raavi, who served us one of the best pizzas Iโve eaten, to Armoni, who showed us around and made sure our room had everything we needed. We were there to take our son to CHOP, but because of the staffโs amazing focus and the...
โStaff are very friendly and accommodating. My flight got cancelled and I end up arrived after midnight. Staff made my check in very easy with recheck in. I like the staff, service and the hotel.โ
โThe room was so much more spacious than we expected. It was clean and quiet and the hosts provided some nice staples for their guests. Getting in and out was very easy because of the stellar communication, and we had a very easy walk to the venue we werw going to, as advertised. Very happy with our stay, thank you!โ
โGreat customer service and central location close to Reading Terminal Market, City Hall and lots of other attractions. Dropped our daughter off at Penn and got to enjoy all that Philly has to offer this time of the year. Great staff overall with super comfortable rooms. โ
โSofitel is a beautiful hotel with great staff and nice rooms. The products provided are Balmain taking it to that next step in luxury. Easy to find and in a great location for tourism. โ
