Jebudo Ski Vacations

Excellent location, staff were kind. I will stay again fro next visit

I arrived early at the hotel around 1:45 PM, but I never requested an early check-in. I was completely fine with returning at the standard check-in time of 3 PM. However, instead of simply asking me to come back later, the front desk staff asked me to scan a barcode and register through the hotel website. The connection did not work well, and I was left standing there trying repeatedly while feeling very tired. I want to be clear that I did not ask for early check-in, nor did I need it. I even mentioned that I would go have a coffee and return at 3 PM. Only then was I told I could receive the room key later, and I was also asked to leave a positive review before even checking in. I have stayed at this hotel location since 2018, and this was the first time I felt that the process was more focused on promoting the hotel rather than considering the guest’s comfort. While the staff member was polite and smiling, the experience felt unnecessary and uncomfortable from my perspective.

The rooms are clean, the upkeep of the property is poor. The staff was nice enough. The airconditioning did not work. We would put it on 18 and the lowest it would get was 23 unless we had a fan blowing and it would get to 22. The bar does not open until 6:00 pm and they do not have any kind of room service. The breakfast is the exact same thing everyday which is not great if you stay for an extended period of time.

Clean and convenient

great location and hotel

Room was beautiful and very clean, hotel lobby and bathrooms all great. Professional staff and no complaints at all

great location and hotel

We loved our stay at hotel naru, the rooms are clean, spacious and have the most stunning view. The buffet breakfast was the best we have ever had, so many fresh and nutritious options and the most mouth watering freshly baked goods. The staff were all super helpful and friendly and the location was also super convenient to get to everywhere we wanted to go. Highly recommend!!