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홈2 스위트 바이 힐튼 뉴욕 롱아일랜드 시티/맨해튼 뷰 여행 후기

3 out of 5
홈2 스위트 바이 힐튼 뉴욕 롱아일랜드 시티/맨해튼 뷰
39-06 30th St., Long Island City, NY

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 707개" "
평점 8 - 좋아요. 1005개 이용 후기 중 210개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 47개" "
평점 4 - 별로예요. 1005개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 32개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Okmee

2023년 11월에 2박 숙박함
답변 제공: Donna J - Director of Operations 님, 2024년 1월 6일
Thank you so much for staying with us and giving us a perfect score in your review. We truly appreciate that you were satisfied with our hidden gem in LIC; and we hope you tell others about our location. Have a great weekend.

10/10 - 훌륭해요

Jihun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고
최고입니다. 특히 조식
2020년 2월에 1박 숙박함
답변 제공: Jessica - Front Office Manager 님, 2020년 2월 19일
Thank you for choosing Home2! I hope you enjoyed your stay and can’t wait to welcome you back again soon!

10/10 - 훌륭해요

albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good hotel
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Leandra

Always a wonderful stay here and amazing place
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Liliana

가족 여행
좋아요: 편의 시설/서비스
Pague 2 noches y no me pude hospedar. Hubo amenaza de tornado por lo que cancelaron mi vuelo de ultimo momento y me fue imposible llegar a Nueva York, no pude cancel con anticipacion por lo que perdi mi reservacion sin reembolso.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Ned

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Other than the water pressure in the shower being pretty weak, a nice place to stay if you’re visiting Long Island City.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Xiaoping

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
convenient and safe
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, very helpful and accomodating.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Bentley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I reserved for a friend , visited during the checkin , room etc , but everything looked great as advertised
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Dorothy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel staff!!! Rooms were spacious. Very close to transportation.
2024년 5월에 4박 숙박함

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the whole suite as opposed to just a bedroom, even though we didn't do any cooking in the kitchen. We liked the breakfasts. It is close to our son's family's home so is a very convenient place to stay.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Yadir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Está bien, el personal amable, caro en general, pero creo que es la media en NYC, solo me pareció que cobrar $10 por guardar una maleta es abusar
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Christy M.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have given five stars if both elevators would have been working. But breakfast was wonderful and the rooms were very nice having a full kitchen.
2024년 5월에 4박 숙박함

8/10 - 좋아요

Marco

가족 여행
좋아요: 편의 시설/서비스
Very convenient hotel close to NY center.
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

Christopher

2024년 5월에 1박 숙박함

8/10 - 좋아요

Matteo 님, Altavilla Vicentina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
une situation à 2 pas du métro sans les inconvénient. ligne métro bien desservie. L'option petit déjeuné est un vrai régal. la chambre avec le cité cuisine est également un plus. l'hôtel est moderne et le personnel agréable. Je recommande.
2024년 4월에 10박 숙박함

10/10 - 훌륭해요

Alma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was as described.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Michelle 님, Boyd

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Mourad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel top rien à dire Pour le petit déjeuner y aller tôt car à partir de 8h il y a beaucoup de monde Pour notre départ on a voulu laisser nos valises à l hôtel pour profité des dernières heures de vacances et c’était payant 10$ par bagages c’était le seul hic dommage sinon tout était bien
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Annette

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Erhan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is very close to metro station. It takes 10 minutes to reach 5th ave or time squire. Beside that breakfast is very good and enough. Staff was helpful and room was clean and got housekeeping almost every day. You can stay with your family without worrying
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Gozde

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is clean property and the room had kitchen, desk and couch! It was great and convenient.
2024년 4월에 1박 숙박함

8/10 - 좋아요

NATALIE

좋아요: 청결 상태
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

veronique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel bien placé au calme proche d une station de métro qui vous emmène très vite au niveau detime square. Quartier sûr nous ne nous sommes jamais sentis en insécurité. Chambre propre et personnel tres professionnel. Par contre salle de petit-déjeuner très petite donc il faut soit se lever tôt soit attendre qu une place se libère. Je recommande sans problème.
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Guadalupe

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe area, helpful and friendly staff. Close to the train into the city
2024년 4월에 1박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
I wanted to say thanks for your recent stay here at Home2! I’m thrilled you enjoyed our suites and staff and can’t wait to welcome you back again soon!

10/10 - 훌륭해요

alessandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima struttura, camere grandi e metro vicinissima. Personale preparato e ottima pulizia degli ambienti. In 15 min di metro siete a Time Square
2024년 3월에 7박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
I appreciate your positive feedback about our hotel. We take pride in catering to our guests’ needs the best way we can!

10/10 - 훌륭해요

Desiree

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my go to hotel when I visit the city. Very clean and very friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. I hope your next stay is just around the corner! Call us if there is anything we can help you with.

8/10 - 좋아요

mara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
I wanted to say thanks for your recent stay here at Home2! I hope you felt at home and can’t wait to welcome you back again soon!

10/10 - 훌륭해요

Tamara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excelente relación calidad-precio, zona tranquil
2024년 3월에 7박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 3일
Thank you for your review and choosing our hotel. I’m happy you enjoyed your stay and look forward to welcoming you back again soon!

10/10 - 훌륭해요

Julio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
Thank you for choosing Home2. I really appreciate you giving us a perfect rating and look forward to seeing you again soon!

8/10 - 좋아요

Jillian

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Susanna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
…
2024년 3월에 7박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 3일
Thank you for choosing Home2. I really appreciate you giving us a perfect rating and look forward to seeing you again soon!

2/10 - 너무 별로예요

Camila 님, North Fort Myers

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It seems that we were at the last room available at the hotel. As soon as we got to our room we realized the fridge was not working and we needed to cool some drinks and fruits. He immediately called the receptionist about 7:30pm and a guy who said his name is Chris (tall, skinny) told him he would take care of it. Next day nothing was done and we arrived about 8 pm at the hotel again and I went to talk to him again about the dredge and addressed the very strong noise inside the room 218 during the entire night and morning. He simply looked at me and told me he couldn’t do anything because the manager had bought new dredges and they were waiting for them to arrive. WHAT???? So if you know the dredge is not working you block the room and don’t sell it until the new fridge arrives. I insisted with him about the problem and asked him what he would do about the noise. He was really unprofessional and had a very bad attitude saying that if I would like to complain about him I could look for the manager next day. He didn’t care at all about my situation. Another inconvenient was to try to use the dryer machine at the laundry and there was a line of people waiting to use only one machine because the other one was out of order. As a person who has managed 5 stars hotels for over 20 years I honest think this hotel is much under the standards of the Hilton chain.
2024년 3월에 2박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
Thank you for taking the time to share your experience about your recent stay at our hotel. I sincerely appreciate your feedback and very sorry you were unhappy. I will take your comments under careful consideration as we continuously work hard to improve our guest experience. I hope you will consider staying with us in the future.

10/10 - 훌륭해요

MASAKI

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is great
2024년 3월에 4박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 3일
Thank you for your review and choosing our hotel. I’m happy you enjoyed your stay and look forward to welcoming you back again soon!

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking is interesting. There are about 10 spaces available, so your car can end up on the ramp waiting for a space to open. Keys need to be left at the front desk. Room was as expected. Comfortable bed, not so comfortable sofa. Good value if you prefer to have an actual bedroom.
2024년 3월에 2박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
I wanted to say thanks for your recent stay here at Home2! I hope you felt at home and can’t wait to welcome you back again soon!

10/10 - 훌륭해요

Pilar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio, precio y ubicación
2024년 3월에 4박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
Thank you for choosing Home2. I really appreciate you giving us a perfect rating and look forward to seeing you again soon!

8/10 - 좋아요

Gail

Only thing is I didn’t have a comforter, it look like a a mattress sham it was so thin I was freezer & my husband ask for a blanket & they said it’s no more!
2024년 3월에 1박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
Thank you for taking the time to review your stay with us. Every suite has a bed made with a fitted sheet, flat sheet, blanket, coverlet and pillows. Located in the cabinet under the television is an extra set of pillow, sheets and blanket for the sofa bed. I hope this information was most helpful.

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My family and I enjoyed our stay here immensely! Very clean, very accessible, and super helpful staff. I would recommend if your looking for a nice place to stay close to manhattan
2024년 3월에 4박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon!

2/10 - 너무 별로예요

Adam

2024년 3월에 15박 숙박함

6/10 - 괜찮아요

Chanaya Johnson

2024년 3월에 1박 숙박함
답변 제공: Jessica - Director of Operations 님, 2024년 4월 10일
I wanted to say thanks for your recent stay here at Home2! I hope you felt at home and can’t wait to welcome you back again soon!

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Donna J - Director of Operations 님, 2024년 3월 23일
Thank you for your recent stay with us, and for taking the time to give a review. We hope you found our hidden gem in LIC comfortable, and we look forward to seeing you again. Have a great weekend.

10/10 - 훌륭해요

Willie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
3 subway stations nearby, 1 stop into Manhattan. Lots of good restaurants within 3 blocks. View the Manhattan skyline from the rooms.
2024년 3월에 7박 숙박함
답변 제공: Donna J - Director of Operations 님, 2024년 3월 16일
Thank you so much for your recent stay with us. We are happy that you gave us a perfect score. We really appreciate you and hope you can recommend us to others. Have a great weekend.

8/10 - 좋아요

Nira 님, New York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a lovely place to stay if you’d like to go to the museum of moving image or nearby attractions. It’s safe and clean. The staff were amazing Breakfast was great, lots of options Room was large and great for my family Things that I did not like: - Limited on site parking. I was lucky on Friday night and got street parking in front of the hotel (as the on site parking was full). I needed to pick up someone from the airport and when I got back there was no parking. The staff recommended icon parking which is a block away and a safe walk. If I did not have 2 young children and if it wasn’t raining and windy and cold, the lack of onsite parking would have bothered me less. There was no bell boy/person to meet you to help with bags. There was no stove in the suite but they did send up a burner top with pots. It was disgusting; greasy and stick- the burner and pots. I stubbed them clean with much elbow grease.
2024년 3월에 2박 숙박함
답변 제공: Donna J - Director of Operations 님, 2024년 3월 23일
Thank you for your recent stay with us, and your positive comments. At Home2 we are a Limited service property, and we don't have bellman, like full service hotels do. We do have luggage carts available in the foyer for our guests to use. We have many guest's that come in without cars, and we do offer a limited number of spots. The area does have quite a few parking lots, and street parking is sometimes easier in evenings, and weekends. With the subway being close, a lot of local people park in area, and take subway. Our Brand does not offer stoves. Microwave oven is inside every room, and the cook tops are available upon request. We apologize that the cooktop set was not up to standards. We would have replaced it with a new one upon request. Thank you for bringing it to our attention. Glad to hear your family had a great stay , and hope you have a great wekend.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Donna J - Director of Operations 님, 2024년 3월 16일
Thank you so much for your recent stay with us. We are happy that you gave us a perfect score. We really appreciate you and hope you can recommend us to others. Have a great weekend.

10/10 - 훌륭해요

Kendelyn

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean convenient and quiet
2024년 3월에 1박 숙박함
답변 제공: Donna J - Director of Operations 님, 2024년 3월 16일
Thank you so much for your recent stay with us. We are happy that you gave us a perfect score. We really appreciate you and hope you can recommend us to others. Have a great weekend.

8/10 - 좋아요

CLAUDIA

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The Subway is one block away, in 15 minutes you are in Manhattan. Very clean, and breakfast good enough to start the day.
2024년 3월에 3박 숙박함
답변 제공: Donna J - Director of Operations 님, 2024년 3월 23일
Thank you for your recent stay, and the review. We hope to see you again, if you travel to the LIC area. Have a great weekend.

8/10 - 좋아요

Geralda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is clean except my toilet every time I flushed would run & there was an odor coming from the dishwasher in my 1st room
2024년 3월에 1박 숙박함
답변 제공: Donna J - Director of Operations 님, 2024년 3월 23일
Thank you, we will look into the complaints for your room. Thanks again for your recent stay with us, and for taking the time to give a review. We hope you found our hidden gem in LIC comfortable, and we look forward to seeing you again. Have a great weekend.