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손더 앳 원 플랫 여행 후기

3.5 out of 5
손더 앳 원 플랫
1 Platt Street, New York, NY

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 350개 이용 후기 중 175개" "
평점 8 - 좋아요. 350개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 350개 이용 후기 중 38개" "
평점 4 - 별로예요. 350개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 350개 이용 후기 중 32개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jong

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

HYUNHEE

2022년 10월에 4박 숙박함

8/10 - 좋아요

Hillary

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my second time at Sonder one platt. Great location but construction next door was too loud this time. Hope they finish soon
2024년 5월에 8박 숙박함

2/10 - 너무 별로예요

Emma

연인과의 여행
별로예요: 청결 상태
This stay at sonder one platt was mediocre at best. While the building itself is in a great location and even though it’s an older building, the lobby and elevators are in pretty good condition, the rooms themselves are pretty uncomfortable due to the lack of cleanliness. Upon arrival, we immediately noticed that the floors and countertops were sticky— and there was a ton of dirt and grime along the floors of the bathroom including hairs of prior guests. Our shower curtain had a handprint with make up on it, so we requested a new one which the housekeepers had to replace. Additionally, on the first night of our stay our refrigerator that smelled horrible and with a visibly frozen back panel started beeping incessantly at 1:30 AM With the error code F2. We reported this to the Sonder app and received help the next day in the afternoon however by that time, all of the food we had just purchased went bad because we had to turn off the fridge to eliminate the noise. The repair person who came by did not do anything but turn the fridge back on and tell us that we followed the correct steps to reset the fridge. The issue persisted throughout the stay, but at that point we had no need to use the refrigerator as all of our items had gone bad due to constant temperature fluctuations.
2024년 5월에 4박 숙박함
답변 제공: Sonder 님, 2024년 5월 17일
Hi Emma, thank you for staying with us. We're sorry for the cleanliness issues in your space. Cleanliness is one of our top priorities, and we're working with our team to ensure a higher standard is met. We're also sorry for the fridge issue and the delayed assistance. Our team will investigate further and work to remedy any present issues. If you choose to give us another chance, we'd love the opportunity to make this up to you.

8/10 - 좋아요

Lucas 님, Amersfoort

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Overal we had a nice stay in New York and the apartment. However, the communication via the Sondor app was poor. I had problems with the security payment which could not be solved via the app (at the end it took me 15min for a call). Futhermore, we had an issue with the fire alarm beeping (not solved during the evening / night).
2024년 5월에 4박 숙박함

2/10 - 너무 별로예요

Fahd

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the worst experience I’ve had in ages, not only is everything wrong with Sonder it’s also the way they handle complaints. If you like your to have a good night sleep, don’t go here. Then noise is unbearable because the windows are single glass and there is shitloads of night traffic in the area construction noise day and night. In addition the state of the apartments are way overdue for a renovation, everything is broken or does not work as intended. All the drains including the shower drains are clogged up and don’t drain properly. Pieces of the kitchen fall apart when you look at them. Again do not book here, you will be disappointed.
2024년 4월에 11박 숙박함

10/10 - 훌륭해요

Leticia

2024년 4월에 7박 숙박함

8/10 - 좋아요

Ivan

2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Sophie 님, Bourg en bresse

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Damien

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a two bedroom apartment for our family of 6. The apartment was very spacious and well equiped. We were able to find excellent dining options within 5 minutes every night (Italian, Thai, Mexican), and the nearby Fulton station enabled us to be anywhere in Manhattan within 30 minutes. The rooftop was awesome, perfect to enjoy a morning coffee and with great views at night. The Sonder app made check-in very easy, as well as checkout time modification. The drawback is the street noise, with trash trucks at 4-5am every morning (except Sunday), and the construction starting at 7am. We were able to move the sofa mattress into the bedroom that was not facing the street (and which was therefore quiet), so our 4 kids could sleep well. As for the parents, they used ear plugs and just dealt with it :) It's New York City after all. Overall excellent value, we were very satisfied.
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Mensura

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2024년 4월에 6박 숙박함

8/10 - 좋아요

Rita

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Place was clean. Staff were very helpful
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

BILE JEAN DAVID

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property was really nice, clean and very spacious!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Rosemary

좋아요: 청결 상태, 숙박 시설 상태 및 시설

8/10 - 좋아요

Mickie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great home away from home experience.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location in Wall Street/FIDI. Good location for an NYC stay, with that additional extra space for a city break. Jonathan
2024년 4월에 5박 숙박함

8/10 - 좋아요

Robert

2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Jody Pamela

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was absolutely phenomenal - friendly and helpful. One of our party got food poisoning and another rolled their ankle, and the staff went above and beyond to help us in our hour of need. Thank you!
2024년 3월에 4박 숙박함

8/10 - 좋아요

Jaclyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cons: As others have said, the property is next to a construction site, and it was loud. But in NYC most places are. It was not quite as clean as I would have liked. Pros: lots of space for the price. It was really nice to have 2 separate bedrooms and another bed for my family. Close to many subway lines for easy transportation. Excellent communication with customer service.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Mariana

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location and size of the apartment was great!
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Yulissa

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Ella

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Perfect location to get around everywhere. Fulton street (the local subway station) is one of the best connected stations in the city. Lower Manhattan is easily walkable
2024년 3월에 10박 숙박함

10/10 - 훌륭해요

Maya

2024년 2월에 9박 숙박함

10/10 - 훌륭해요

Kaihara

2024년 3월에 11박 숙박함

8/10 - 좋아요

Jahmar

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great play to stay if you are visiting the city for a vacation. Close to main attractions, grocery stores, and transportation. The Sonder itself was surprisingly good. I was a little disappointed that we ran out of toilet tissue, and they didn’t have any toilet paper on hand to replenish, so we had to buy our own toiletries. Overall, it was a pleasant experience, and a nice get away!!
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Tina

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean, quiet, walkable distance everywhere
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Adejoke

I like the Sonder at One Platt street because it’s quite central, the rooms are not poky and it’s fairly clean. The only downside I always experience anytime I stay there is that the heaters are quite old and so you have to keep calling the maintenance to come help heat up the room space. Asides from that I love it.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kerline

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le seul point négatif que j’ai concerne le stationnement : la première journée on a eu un ticket . On a dû dépenser beaucoup d’argent pour le stationnement public. À part ça, tout est parfait!!!! Mes enfants ont beaucoup aimé . On reviendra
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Ida

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an excellent property. The studio was spacious, great kitchen with essentials, checkin and checkout were seamless. The app chat was awesome - they were very responsive with any need we had. We had an abundance of towels and if there were any questions, etc. they were very prompt to reply. The area is a little noisy, but they also provided ear plugs but you really did not notice the noise all that much. The area is great and never ever a wait for an elevator. Property was well maintained. Will definitely stay here again !!

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 12박 숙박함

6/10 - 괜찮아요

Felicia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
While this property was clean and spacious enough for our party of 4 (2 adults, one teen, one kids) there were some issues with the space that you would not be able to see in photos. For instance, the shower was probably the worst shower I have experienced at a hotel, except for a campsite. Water didn’t flow out of the shower head, it sort of sputtered. Also the heating/cooling system was so loud that it impacted all of our sleep, and I was wearing fancy, expensive earplugs. There are also other small maintenance things that need to be done, like the toilet paper holder falling off the wall. (The one ply toilet paper didn’t help either.) Overall, not a terrible stay but I also wouldn’t come back.
2024년 2월에 3박 숙박함
답변 제공: Sonder 님, 2024년 2월 26일
Hi Felicia, we apologize for the inconveniences you experienced during your stay. Your feedback is important to us, and we will address the issues with the shower, heating/cooling system, and maintenance promptly to ensure a more comfortable experience for future guests. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future for a better stay.

10/10 - 훌륭해요

Amelia

좋아요: 청결 상태, 객실의 편안함
2024년 2월에 10박 숙박함
답변 제공: Sonder 님, 2024년 2월 26일
Hi Amelia, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

10/10 - 훌륭해요

Gita

2024년 2월에 7박 숙박함
답변 제공: Sonder 님, 2024년 2월 26일
Hi Gita, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

10/10 - 훌륭해요

dominic

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. We felt safe in the area and the rooms and lobby were very clean

10/10 - 훌륭해요

Lisa

2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Rowena

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We loved it, it’s a a great place to staycation. Thank you!
2024년 1월에 21박 숙박함

10/10 - 훌륭해요

Julia

2024년 2월에 5박 숙박함

8/10 - 좋아요

Elian Malik Ismael Sonntag-Hadj

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Great Value!
2024년 1월에 15박 숙박함

10/10 - 훌륭해요

Rachel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful and kind staff. Amazing service. Extremely clean accommodations. The location of the hotel is really great; close to the subway and stores. Highly recommendable hotel.
2024년 1월에 12박 숙박함

10/10 - 훌륭해요

Sibel

2024년 1월에 7박 숙박함

10/10 - 훌륭해요

Daniel

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 1월에 3박 숙박함
답변 제공: Sonder 님, 2024년 2월 28일
Hi Daniel, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

8/10 - 좋아요

tommie

2024년 1월에 15박 숙박함

10/10 - 훌륭해요

franck

2024년 1월에 7박 숙박함

10/10 - 훌륭해요

SUHYUNG

2023년 12월에 25박 숙박함

10/10 - 훌륭해요

YAMILE

2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location and reasonable prices. Rooms were well appointed and comfortable.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

ismail

좋아요: 청결 상태, 객실의 편안함
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Haewon

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

8/10 - 좋아요

DAVID

좋아요: 청결 상태, 객실의 편안함
2024년 1월에 4박 숙박함

8/10 - 좋아요

Heyling

가족 여행
좋아요: 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함