외관

뫼벤픽 리조트 샴 엘 셰이크 나마 베이 여행 후기

4 out of 5
뫼벤픽 리조트 샴 엘 셰이크 나마 베이
Naama Bay Sharm El Sheikh, Sharm El Sheikh, South Sinai Governorate

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 464개 이용 후기 중 211개" "
평점 8 - 좋아요. 464개 이용 후기 중 139개" "
평점 6 - 괜찮아요. 464개 이용 후기 중 50개" "
평점 4 - 별로예요. 464개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 464개 이용 후기 중 27개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

shahin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at Movenpick went out of their way to look after us. They were very friendly and polite. The food was nice and organic. Ms Nada always offered a warm welcome at the restaurant entrance. Mr Ahmad and Mr Marvan made special drinks for us at the lobby bar. Many Mr Mohamads also did their best. The hotel building has aged a bit and some facilities need to be fixed but there seems to be a renovation program in place. Will definetly visit again !
2024년 5월에 6박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 19일
Dear Shahin, Thank you for sharing your kind feedback about your recent stay at Mövenpick Sharm El Sheikh. We are delighted to hear that our staff, especially Ms. Nada, Mr. Ahmad, Mr. Marvan, and Mr. Mohamad, contributed positively to your experience. Your compliments on our friendly service and organic food are truly appreciated. We acknowledge your comments on the aging building and facilities, and we assure you that we have a renovation program in progress to address these issues. We look forward to welcoming you back and providing you with an even better experience. Kind Regards

10/10 - 훌륭해요

Karim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Movenpick hotel at Sharm El Sheikh was nothing short of excellent. The staff were friendly and extremely helpful. With special thanks to Mr Basyoni, the Food & Beverage manager, many thanks to the Mohameds (more than one), Nada and the chefs at the dining area as well as the bar staff Ahmed and Marwan, also Tito and Rita of the animation team. They all made our stay unforgettable. I can wholeheartedly recommend the hotel and Sharm El Sheikh in general for anyone who wants a truly memorable holiday experience.
2024년 5월에 6박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 19일
Dear Karim, Thank you for sharing your wonderful experience at Mövenpick Resort Sharm El Sheikh! We are delighted to hear that our staff, especially Mr. Basyoni, Mohameds, Nada, chefs, Ahmed, Marwan, Tito, and Rita, contributed to making your stay unforgettable. Providing excellent service and creating memorable experiences for our guests are our top priorities. We appreciate your recommendation and look forward to welcoming you back to Sharm El Sheikh for another exceptional holiday experience. Kind Regards,

10/10 - 훌륭해요

jamal 님, kings park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 25일
Dear Jamal, It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime in the near future.Kind Regards

10/10 - 훌륭해요

james

Had a really enjoyable week at Mövenpick. Can’t really fault them for much. Staff were amazing and really doted on my daughter which made for a great couple days. Facilities ( pool, beach etc were clean and quiet) In particular, a big shout out to Yasmine and the team in the restaurant who were always there to chat to, explain the various options on the menu, as well as entertain my daughter with chats. Would definitely return.
2024년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 20일
Dear James,Thank you for taking the time to share your positive experience at Mövenpick Sharm El Sheikh. We are delighted to hear that you and your daughter had an enjoyable week with us.It is wonderful to know that our staff provided exceptional service and made your daughter feel special. We will pass on your kind words to Yasmine and the restaurant team who went above and beyond to ensure your satisfaction.We are also pleased to hear that you found our facilities, including the pool and beach, clean and quiet.Thank you for your kind words and recommendation. We look forward to welcoming you back for another memorable stay.Kind Regards,

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 6일
Dear Ryan, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Looking forward to welcome you back in the nearest future.Kind Regards

10/10 - 훌륭해요

Monika

2024년 1월에 14박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 2일
Dear Monika, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Looking forward to welcome you back in the nearest future.Best Regards,

10/10 - 훌륭해요

Monika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk ferie på Movenpick Sharm el sheikh
Har vært 3 ganger på dette hotell . Fantastisk beliggenhet . Nydelig veldig stort uteområdet , med flere egne strender helt for seg selv . Beste corallrevet med masse nydelig fisker . Maten var varierende og veldig god . Servicen helt fantastisk. Hotellet er under renovering for øyeblikket , men vi merket ingen støy grunnet dette . Det sies at de skal være ferdig renovert ti Okt 24 . Vi reiser helt sikkert til samme hotell igjen neste gang 🤗
2024년 1월에 14박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 9일
Dear Monika,We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing so many positive comments and gratitude.Glad to hear you had a fantastic time with us: fantastic location, lovely very large outdoor area, with several private beaches all to yourself; best coral reef with lots of lovely fish and the food was varied and very good as well as the service absolutely fantastic.We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

10/10 - 훌륭해요

Maryna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel for a couple
The hotel is perfect. We stayed for one day only. We liked that there were almost no animations and activities—some karaoke in the evening. We liked it. It was calm, not a lot of people. The food was delicious. The gym is good. I would come back.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 11일
Dear Maryna, We are thrilled to know that you had a great time in Movenpick Resort Sharm-el-Sheikh! Please, accept our endless gratitude for the time you spent to rate our hotel and provide your excellent comments! Our entire team is looking forward to welcoming you again and from our side will definitely do our best to make your next stay even more enjoyable and memorable in Mövenpick Resort Sharm El Sheikh! Sincerely,

6/10 - 괜찮아요

Luai

좋아요: 청결 상태
답변 제공: Hotel Management 님, 2023년 12월 3일
Dear Luai, Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling.While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards

8/10 - 좋아요

Rolf

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schönes Resort, super schön gelegen. Nettes Personal und tolles Buffet.
2023년 11월에 13박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 3일
Dear Rolf, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review providing positive comments.Glad to hear you had a fantastic time with us : beautifully located resort. Nice staff and great buffet.We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

8/10 - 좋아요

Gilles

2023년 11월에 6박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 18일
Dear Gilles, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to rate our hotel. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

10/10 - 훌륭해요

Leah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
such a beautiful view.
2023년 11월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 6일
Dear Leah, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to rate our hotel. Glad to read that you enjoyed hotel beautiful views! Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

6/10 - 괜찮아요

Hunaidah

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and great staff. Ants in the room and had brown water in the bathroom one day. Both these issues were not corrected.
2023년 11월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 14일
Dear Hunaidah, Thank you for taking the time to share your feedback. Glad to read that you appreciated hotel location and great staff. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

8/10 - 좋아요

Dario

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Globalement très bien. Mais, vieillissant et en travaux. La douche froide à l'arrivée mais on s'y habitue vite et tout est mis en œuvre pour faire oublier les désagrément. On final, un très bon séjour. Attention tout de même à l'âge des enfants. ebookers vend des enfants de 6 à 17 ans et à l'arrivée pour nos 2 enfants de 15 ans, surcharge de 330usd
2023년 10월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 27일
Dear Dario, We thank you for spending your holiday with Movenpick resort Sharm el Sheikh for sharing your experience and for your constructive recommendations. We are thrilled to know that you and your family had a nice time!All your comments have been passed already to the concerned department heads for consideration and efficient actions. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

10/10 - 훌륭해요

Erwin 님, walnut

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Executive at tall Executive chef for tall had a wonderful staff and the accommodations and food safety were delightful
2023년 10월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 13일
Dear Erwin, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing many positive comments and gratitude.Your personal mention of our passionate staff and all team is such a compliment and we will be sure to pass along your appreciation. We hope you will join us for holiday again soon. Best regards

10/10 - 훌륭해요

Sabry 님, Foothill Ranch

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location and services are very nice
2023년 10월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 13일
Dear Sabry, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable and you appreciated location and services provided. Looking forward to welcome you back in the nearest future.Best Regards

10/10 - 훌륭해요

Ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and the service was excellent. We had a great time.
2023년 9월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 3일
Dear Ahmed, Thank you for choosing Movenpick resort for your stay. Please, accept our gratitude for your comments. Your opinion is very important for us.We are delighted to read that you were satisfied with everything!On behalf of the whole team, hasten to inform you: we are looking forward to have the privilege of welcoming you again and again in Mövenpick Resort, Sharm-el-Sheikh. Best Regards

2/10 - 너무 별로예요

Gerges 님, Lake worth

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worse hotel I ever see in my life
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 25일
Dear Gerges, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

4/10 - 별로예요

Arvinder 님, Ealing

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
major refurbish, over half the hotel out of omission, noise was noticeable during day, obvious impact on number of people staying here
2023년 9월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 8일
Dear Arvinder, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

10/10 - 훌륭해요

Gamal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2023년 7월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 23일
Dear Gamal, Thank you for choosing to spend your holiday in Movenpick Resort Sharm-El-Sheikh. We appreciate you taking time to write a review, to share your experience about your stay. We are delighted to read that you were absolutely satisfied with your stay.Our entire team is looking forward to welcoming you again and from our side we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

10/10 - 훌륭해요

yagmur

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Generally Our trip was amazing. We loved the room that we stayed. Staff was friendly and helpful. For dining options was good enough. Pool was clean and bigger than I thought. They have very good private beaches. Also the staff who is offering parasailing, safari, boat tour was pretty good. Breakfast was enough for me but this is depend what you expect. I’m happy that I choose them. Thank to them.
2023년 7월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 15일
Dear yagmur!We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing many positive comments and gratitude.Glad to hear you had an amazing time with us!We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

4/10 - 별로예요

Mohamed Said 님, philadelphia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not happy with hotel very bad dining experience
2023년 6월에 6박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 27일
Dear Mohamed Said ,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards

8/10 - 좋아요

Larissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
If you go there I am sure you will have a nice stay. I did feel some what isolated, but I think this is Sharm. Everything is quite far. Staff is really nice. Always checking on us. Room service is pretty good.
2023년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 31일
Dear Larissa, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Thank you for recommending our resort. Looking forward to welcome you back in the nearest future.Best Regards,

4/10 - 별로예요

MOHAMMAD

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
nothin
2023년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 28일
Dear Mohammad, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards

10/10 - 훌륭해요

Tomasu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 23일
Dear Tomasu, Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,

10/10 - 훌륭해요

Maram

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic staff - made for a great trip! Super helpful and felt like friends by the end of our stay. Property is very pleasant as well. Will go back for the vibes
2023년 5월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 23일
Dear Maram, Thank you for choosing to spend your recent holiday here, in Mövenpick Resort, Sharm-el-Sheikh. We appreciate you taking the time to rate our Resort.We are glad to know you had a wonderful holiday and enjoyed your stay thoroughly.Hope to welcome you back sometime in the near future.Kind Regards,

10/10 - 훌륭해요

Kilian Mathias

2023년 4월에 6박 숙박함
답변 제공: Hotel Management 님, 2023년 4월 22일
Dear Kilian MathiasIt is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime soon.Kind Regards,

10/10 - 훌륭해요

Remigius

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Personal ist sehr zuvorkommend und freundlich. Unsere Matratze wurde sofort ausgetauscht nach unserer Meldung. Das Ambiente wird in allen Bars und Restaurants mit klassischer Musik unterstrichen. Die Anlage befindet sich gerade im Umbau. Alle Zimmer werden renoviert. Es ist überhaupt kein Baulärm zu hören oder Baustellen auch zu sehen. Sehr gut organisiert! Wir waren sehr zufrieden und kommen mit Sicherheit bald wieder.
2023년 2월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 8일
Dear Remigius, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing so many positive comments and gratitude.Glad to hear you enjoyed the ambience in all bars and restaurants emphasized with classical music and very courteous and friendly staff. We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

8/10 - 좋아요

thierry jean claude

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bel établissement avec des petites plages privées très sympas, dans un environnement naturel exceptionnel. Bonne qualité de restauration. Dommage que nous soyons dérangés, toutes les nuits jusqu’à 2h30, par des discothèques environnantes. Il est vraiment impossible de dormir avant 3h00.
2023년 2월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 8일
Dear Thierry Jean Claude, We would like to thank you for spending your holiday with Movenpick resort, Sharm el Sheikh, for sharing your experience and for your recommendations. We are thrilled to know that you enjoyed nice little private beaches in an exceptional natural environment and good catering quality. As for night music , unfortunately it is out of our hands as all these parties are held at Naama bay hotels and resorts.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Das Hotel liegt an der wunderschönen Bucht Nähe Naama Bay und unweit vom Flughafen entfernt. Leider ist das Hotel in die Jahre gekommen. Renovationsbedürftig! Die Dusche ist alt und zum Teil rostig. Die Zimmer werden nur dürftig geputzt, staubige Abstellflächen und der Boden wurde nur dürftig geputzt. Die Aussicht von den Zimmern aus ist wunderschön. Das Personal ist sehr freundlich, vor allem in den Restaurants und am Strand.
2023년 2월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 8일
Dear Thomas, First of all let us seize the opportunity and thank you for taking some of your precious time to write detailed review with constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. All your comments have been passed already to the concerned department heads for consideration and efficient actions. On behalf of the whole team, hasten to inform you: we are looking forward to have the privilege of welcoming you again and again in Mövenpick Resort, Sharm-el-Sheikh after we will complete our highly anticipated interior renovation commenced as of February 2023.Best Regards,

10/10 - 훌륭해요

Luis

2023년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 26일
Dear Luis It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime in the near future.Kind Regards,

10/10 - 훌륭해요

Luis

2023년 2월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 13일
Dear Luis,Thank you for choosing to spend your recent holiday here, in Mövenpick Resort, Sharm-el-Sheikh. We appreciate you taking the time to rate our Resort.We are glad to know you had a wonderful holiday. Hope to welcome you back sometime in the near future.Kind Regards,

10/10 - 훌륭해요

Abdelrahman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 2월 14일
Dear Abdelrahman, Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,

10/10 - 훌륭해요

Edmund

2023년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 1월 14일
Dear Edmund Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,

10/10 - 훌륭해요

Manal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect specially the staff Christina was amazing thank you Christina
답변 제공: Hotel Management 님, 2022년 11월 7일
Dear Manal, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing positive comments and gratitude.Your personal mention of our passionate staff and all team is such a compliment and we will be sure to pass along your appreciation. We hope you will join us for holiday again soon. Best regards

8/10 - 좋아요

Menahem

좋아요: 청결 상태, 직원 및 서비스
Nice resort, but dining room should be improved
The facility looks nice, but maintenance could be improved (my shower had to be fixed, electronic room keys of me and my friend needed reprogramming three times during a 4-night stay). Main issue is the dining room - it is called "buffet", but in reality it is not - you have to stand in a queue for each item you want to take (even bread!). The taste of the food could also be better.
2022년 10월에 4박 숙박함
답변 제공: Hotel Management 님, 2022년 10월 30일
Dear Menahem, Thank you so much for your constructive comments. We appreciate you taking the time to write a review.All your comments have been passed already to the concerned department heads for consideration and efficient actions. We shall ensure, if you will give us second chance someday, you would find a lot of improvements.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

4/10 - 별로예요

Hazem

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The main restaurant will definitely get you sick. We are all still suffering from diarrhea. And not everything is included in the all inclusive package very deceiving. Front staff and hair salon girls are amazing!
2022년 10월에 4박 숙박함
답변 제공: Hotel Management 님, 2022년 10월 30일
Dear Hazem, Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. We shall ensure, if you will give us second chance someday, you would find a lot of improvements.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort.Kind Regards

2/10 - 너무 별로예요

Maged

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
The quality of food is very very poor, they serve bad quality beef as veal, the buffet quality was very bad as well. no way I am going back again and I don’t suggest it to anyone.
2022년 10월에 7박 숙박함
답변 제공: Hotel Management 님, 2022년 10월 22일
Dear Maged, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review with constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 - 훌륭해요

Nawal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: Hotel Management 님, 2022년 8월 13일
Dear Nawal, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort. We hope your stay was memorable and enjoyable. Looking forward to welcome you back in future. Best Regards,

2/10 - 너무 별로예요

Khalid

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s unfair from expedia to give this hotel 5 stars i make my booking as i trust expedia. I believe i was miss guided by expedia and i hope they return my money backit was the worst experience ever i had
2022년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 7월 1일
Dear Khalid, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

4/10 - 별로예요

FERAS

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
الغرف مليئة بالحشرات ولا يوجد اي حل ولا نستطيع النوم ابدا من كثرة البعوض الموضفين ودودين جدا جدا ولكن النضافة سيئة جدا ويوجد اصوات شفطات بجانب الفرفة مما سبب لنا الازعاج ويوجد سحالي كبيرة الحجم على باب الغرفة مما سبب لنا الازعاج الاكل جيد جدا والعمال في المطعم جيدا
2022년 5월에 5박 숙박함
답변 제공: Hotel Management 님, 2022년 5월 18일
Dear FERAS First of all let us seize the opportunity and thank you for taking some of your precious time to write detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. We are glad to you appreciated food provided , service at the hotel outlets. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 - 훌륭해요

simona

2022년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 11월 7일
Dear simona, It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime soon.Kind Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 5월 18일
Dear Guest, It is a great pleasure of ours to thank you for choosing Movenpick resort for your recent holiday. We appreciate you taking some time to rate our Resort. We are happy to know that your stay was pleasant and enjoyable. Hope to welcome you back sometime in the near future. Kind Regards,

2/10 - 너무 별로예요

Mohamed

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bed begs, they don’t clean them, if you take a bath the floor will be flooded, buffet is horrible, they control the quantity they make you feel you eat too much, please go it Madina or Mecca or Istanbul and check their buffet. If you stay in Sharm go to the newer hotels because they are clean. Also people there think you are an ATM and they want a lot of money and they still don’t appreciate and they ask for more.
2022년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2022년 5월 18일
Dear Mohamed, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards

2/10 - 너무 별로예요

Mohamed

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff good view but rooms and room services just terrible food some what ok
2022년 1월에 5박 숙박함
답변 제공: Hotel Management 님, 2022년 1월 28일
Dear Mohamed, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review with constructive comments and observations. Thank you so much for your honest opinion. Glad to read that you appreciated friendly staff and good views of the property. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 - 훌륭해요

Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 12월에 4박 숙박함
답변 제공: Hotel Management 님, 2022년 1월 14일
Dear Ricardo, First of all we would like to thank you for choosing to stay in Movenpick resort. We appreciate you taking time to rate our property. We are delighted to read about your experience in our hotel. We hope to welcome you in our resort again and again. Best regards

6/10 - 괜찮아요

Ahmed

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
ًي
الفندق بعيد ، تكسي غالي جدا ‏لكن الفندق بصراحة لا بأس به
2021년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2021년 12월 22일
Dear Ahmed, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards

10/10 - 훌륭해요

Mohammed

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2021년 12월 22일
Dear Mohammed, It is a great pleasure of ours to thank you for choosing Movenpick resort for your recent holiday. We appreciate you taking some time to rate our Resort. We are happy to know that your stay was pleasant and enjoyable. Hope to welcome you back sometime in the near future. Kind Regards,

4/10 - 별로예요

Mohamed

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best things in the hotel are their view and landscape.. They are beautiful But.. They have many problems related to the staff quality and management supervision. For example: In our room, the bed sheets had stains. The hotel should have thrown these sheets as they are not getting washed out. Aircondition control unit is not working. Curtains are not hanging properly. Chairs in the hotel is not comfortable. They don't have medical mattress which we needed for our back problem. Some waiters are speaking in a very valger way and shouting at each other infront of the guests. The animation team had no training and no supervision from the management. Some of them don't know how to speak with the customer. Some of them lack basic etiquette, knowledge of hygiene and how to look. One had dirty nails and hair. The spa is terrible terrible terrible. It smells bad. They have zero knowledge about spa services, massage basics, they don't know the difference between body and face creams and oils. They need to hire much much better caliber in all roles, train them and supervise their work..
2021년 12월에 4박 숙박함
답변 제공: Hotel Management 님, 2021년 12월 16일
Dear Mohamed, First of all let us seize the opportunity and thank you for taking some of your precious time to write such detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find some of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 - 훌륭해요

Hussein A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location and the layout of the hotel.
2021년 11월에 9박 숙박함
답변 제공: Hotel Management 님, 2021년 11월 25일
Dear Hussein A, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing positive comments , Glad to read that you appreciated layout of the hotel and its location. We hope you will join us for holiday again soon. Best regards