숙박 시설 내 편의 시설/서비스

시티즌 M 워싱턴 DC 캐피틀 여행 후기

4 out of 5
시티즌 M 워싱턴 DC 캐피틀
550 School St SW, Washington, DC

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1777개 이용 후기 중 1181개" "
평점 8 - 좋아요. 1777개 이용 후기 중 368개" "
평점 6 - 괜찮아요. 1777개 이용 후기 중 138개" "
평점 4 - 별로예요. 1777개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1777개 이용 후기 중 36개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Young-Jun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

SUNGYEOP

2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Kun Soo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
처음엔 좀 좁아보였는데
2022년 12월에 6박 숙박함

10/10 - 훌륭해요

HYUNGJUNG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Han

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed about 8 days. The room was very clean. Although the bed size is large enough for two people, the room size may fit just for one person. Overall it was very satisfying.
2022년 7월에 7박 숙박함

10/10 - 훌륭해요

Keith 님, Durham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the technology i n the room. Small, but clean and comfortable room.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great design in combination with a very functional room. Small, but well thought through. All room functions can be controlled via a tablet. Hotel has a nice rooftop and is a 5min walk to L'Enfant Plaza metro, which is one of the major metro intersections in DC.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Tyron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great!
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Umm Mu’adh

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved! Small rooms- not an issue just small. But super high tech and cleaaaaan!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Amonee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was throughly impressed with this hotel! From the staff to the overall look of the hotel. It’s so chic for the price. I would definitely stay at this location and other locations in the future:)
2024년 5월에 2박 숙박함

8/10 - 좋아요

Rene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prix et localisation intéressants Chambres compactes mais équipement correct et excellente literie
2024년 5월에 2박 숙박함

8/10 - 좋아요

olga

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are very compact. Vanity is located outside the bathroom. There is not coffee maker And not iron either. This is important to get a crispy collar before a meeting
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

janie

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was great although my ac didnt work correctly in my room
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Joaquin

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For starters the service was quite bad, in 3 days they never made the room, no soap on the shower, the room was "fully" automated but the iPad control was extremely slow and a pain to use, I had to use my phone to watch TV because the selection of channels was very limited and, finally, the food in the restaurant was plainly bad, not to mention that they had cold sandwiches and the food toaster didn't work The hotel claims that you're saving the world by staying with them, but they charge as much as a "full service" hotel! Oh by the way, if you want a 2 hour late check-out, you have to pay over $80!!!
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Ivette

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The hotel was very cool and clean. The rooms were too too small! I have stayed at hotels in cities and in other countries and I have never had to climb over my husband to get out of bed! The shower was in the bedroom! No privacy at all!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attention very nice and helpful
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Brendan

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Very limited food options, at some points there was no working oven and very little is located nearby after 6pm. Being served burnt popcorn after a half an hour wait is not ideal. The breakfast provided seemed fine but has an additional cost as well. You were also given the option to select what days cleaning service was being provided and an employee began to enter on an unexpected day as I was getting changed out of my travel clothes. I'm not sure why as it was not a cleaning day and the room was ready to be occupied.
2024년 4월에 6박 숙박함

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One issue was the self check in. There was a person to assist but I do like the personal touch. I did NOT like the iPad control for all room functions I.e. TV control, climate control and lights control.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Dohyung 님, BAYSIDE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place to stay
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Alisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great little hotel that is very much like a European boutique hotel. It’s clean and comfortable, with easy check in and check out. Much less expensive alternative than staying in the navy yard near the stadiums. Great place!!
2024년 5월에 1박 숙박함

8/10 - 좋아요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel. The room was very comfortable with everything you might need close by. The room was not very big - but Really well thought out. The only downside was breakfast which was a little chaotic.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Luis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is unique and great for one person. I loved it.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Dorothy M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Erika

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Ruby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn't like the noisy bed but I slept great on it once I slept. The room was cozy and comfortable with a lot of modern touches.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Donovan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
unique decor and a sense of personality that was engaging and fun. the whole room ipad control was great as well as being a good information center. This is a great place for the solo or couples traveler. Beware the night curtain as they are extremely good and if you don't set an alarm, you won't notice that it has become day... but that might also be a plus.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Jawan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is such a wonderful place. It was very modern clean in the stack of very approachable. This was a great stay the room as well. The bed was comfortable, and I love how they controls everything in the room.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kathleen 님, Norristown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my go to hotel when I visit DC. It's a great location and has a cool vibe. The staff is always so friendly and helpful. Very clean and great location. I would highly recommend Citizen M hotels.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Lars

출장 여행
좋아요: 청결 상태
It was a very different hotel. I liked it and am looking forward to my next stay. The hallways were kind of dark and some of the app room controls were not ideal.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Christine 님, Apollo Beach

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Live this small space concept! It’s comfortable, cozy and fun! And the price is right! Great location! We walked to the capital and many museums comfortably. I will definitely stay again next time I’m in DC.
2024년 4월에 3박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 8일
Hey CitizenChristine,So glad to hear you're loving the small space concept – cozy, comfortable, and fun, just like you said! And isn't it great when you find the perfect balance between affordability and quality? Walking distance to the Capitol and museums? That's the cherry on top! We can't wait to host you again during your next D.C. adventure. See you soon!

10/10 - 훌륭해요

McKenna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed the creativity of this hotel. The staff was very friendly and the room was amazing. Very good for solo or couple traveling if you don’t need a lot of space
2024년 4월에 1박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 8일
Hey CitizenMcKenna,I'm thrilled you enjoyed our hotel's creativity – we like to think of it as our canvas! Our staff aims to be as welcoming as a sunbeam on a chilly day, and our rooms? Well, they're so amazing they might just give you a little "wow" moment. Perfect for travelers who prefer to dance together rather than getting lost in a sea of space! Thanks for the rave review, and we'll be here to sprinkle more creativity on your next visit!

10/10 - 훌륭해요

Jose L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is very trendy the vibe is cool most of the staff is nice and helpful. The breakfast is really good!
2024년 4월에 4박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 8일
Hey CitizenJose,Sounds like you've landed in the heart of trendy-town! With vibes as cool as a cucumber and a staff as friendly as a neighborhood Spider-Man, it's the perfect recipe for a great stay. And let's not forget about breakfast – a real winner to kickstart your day! Thanks for the awesome review, and we can't wait to have you back for more trendy adventures!

10/10 - 훌륭해요

Sara 님, Corning

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so helpful and nice. Parking was a little rough but once I was parked I was able to use the metro system to get around!
2024년 4월에 2박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 8일
Hey CitizenSara,Glad to hear our staff made your stay smooth sailing! Parking can be a bit of a puzzle sometimes, but it sounds like you cracked it. And hey, who needs a car when you've got the metro at your doorstep? Thanks for the feedback, and we hope to welcome you back soon for more adventures!

8/10 - 좋아요

Marie-Pier

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 6박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 8일
HeyCitizenMarie-Pier,Short and sweet – I like it! If there's anything else you need or want to share, just give me a shout!

8/10 - 좋아요

Rong Rong

연인과의 여행
좋아요: 청결 상태
We really liked the location of the hotel and how convenient parking was as we found street parking right when we arrived. Unfortunately, the staff seems to be over whelmed with the amount of guest during check out and restaurant. The hotel room is very modern and we loved the iPad controls as well as the black out curtain but our sink barely had water coming out and our hand soap pump was broken. Other than that we were fine we with everything else.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 8일
Hey CitizenRong,It's fantastic to hear you enjoyed our hotel's convenient location and easy parking! However, I'm sorry to hear that the staff seemed overwhelmed during your visit – we'll definitely look into ways to improve efficiency during peak times. Despite the hiccups, I'm glad you appreciated the modern amenities in your room, like the iPad controls and blackout curtains. I'll make sure our maintenance team addresses the issues with the sink and hand soap pump right away. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for a smoother experience next time!

10/10 - 훌륭해요

Dennis

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property Is nice I do wish the bathroom was bigger but overall nice hotel
2024년 4월에 1박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenDennis, Glad to hear you enjoyed our property! We'll take note of your feedback about the bathroom size – after all, comfort is key. Thanks for choosing to stay with us, and we hope to see you again soon for another enjoyable stay!

8/10 - 좋아요

Olivia Rodríguez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Keila 님, Miami

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
small cozy room
2024년 4월에 3박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenKeila,Sounds like you found your little slice of coziness! Sometimes, it's the small spaces that feel the most like home. We're glad you felt comfortable during your stay, and we hope to welcome you back for more cozy vibes in the future!

10/10 - 훌륭해요

charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very modern and hip…small room but everything u need…well a coffee maker would have been good….the breakfast for 20$ extra well worth it….very friendly staff
2024년 4월에 4박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenCharles,Sounds like you got the full modern and hip experience! A small room with all the essentials – maybe just missing that coffee maker to kickstart your mornings? But no worries we have coffee downstairs to give you that caffeinated kickstart you're looking for. Glad breakfast made up for it, right? and of course, our friendly staff are always here to make your stay as pleasant as possible.

10/10 - 훌륭해요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love everything)) Nice hotel and staff
2024년 4월에 3박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenSmauel,What a delight to hear! We're thrilled you loved everything about your stay, from our hotel to our wonderful staff. Can't wait to welcome you back for more fantastic experiences in the future!

10/10 - 훌륭해요

Kathryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was great - compact but so well-designed that the small size was no problem! The lights, blinds, etc. are controlled from an iPad, and you can change the color and ambiance. Very cool. The area itself is close to good areas, but it kind of a boring couple of blocks (but not dodgy). Metro very close, but getting an Uber from this location was hit or miss. About a 25min walk to museums, capitol buildings, etc.
2024년 4월에 4박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenKathryn!Sounds like you had a "tiny but mighty" room experience! Who knew compact could be so chic? Controlling lights and blinds with an iPad – now that's what I call living in the future! convenience is the name of the game! Despite the neighborhood's slightly sleepy vibe, it's like the calm before the storm – you're just a stone's throw away from all the action. Thanks for the thorough review, and here's to more colorful stays with us in the future!

8/10 - 좋아요

Maria 님, Barcelona

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Janice

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay! Everything in walking distance,
2024년 4월에 3박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenJanice,Sounds like you had the ultimate "walk in the park" kind of stay! With everything conveniently close by, your trip was probably smoother than a catwalk. Can't wait to have you strutting back through our doors for another fabulous stay!

10/10 - 훌륭해요

Sheryll D

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My husband and I first time staying at your hotel and we enjoyed the atmosphere very much. The only thing is the bath towels were a little hard for my skin, but apart from that everything was perfect. Excellent breakfast as well. We will definitely be back👏😇
2024년 4월에 2박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenSheryll,Thank you for choosing to stay with us for the first time! We're thrilled to hear that you enjoyed the atmosphere and had a pleasant experience overall. We'll make a note about the bath towels. Delighted that you also loved our excellent breakfast! We can't wait to welcome you both back for another fantastic stay.

8/10 - 좋아요

Griffin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 2박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenGriffin,Your feedback is truly appreciated! Rest assured, we are committed to creating a positive atmosphere and ensuring your comfort throughout your stay. We're already looking forward to your next visit for more memorable experiences!

8/10 - 좋아요

Lynda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very handy to the National Mall and all the museums and easy 10 minute walk to The Wharf which was great. Good breakfast on offer - I was especially grateful that this included a proper flat white- not the regular drip that is so awful. WiFi was very spotty though and the first night I could not access the internet at all - a concern given I had work to do. Reception on the phone was also quite spotty and I had to leave the building a couple of times so the person on the other end could clearly hear me. Other than that, a clean hotel and helpful staff which I appreciated. This has nothing to do with the hotel but given the location, I am mystified, why are there no good cafes with good coffee nearby? (Starbucks but that definitely cannot be described as good coffee)
2024년 4월에 4박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenLynda,Looks like you had the full D.C. experience – from museum-hopping to Wharf-wandering! We're thrilled our breakfast, especially the proper flat white, fueled your adventures. Apologies for the WiFi rollercoaster ride and the phone reception's disappearing act – we'll work on our disappearing acts next! As for the coffee conundrum, we also offer coffee for a better brew. Despite the ups and downs, we're glad you found our hotel spick and span, with a staff ready to save the day. Can't wait to have you back for round two – this time with smoother internet and hopefully, some café magic!

10/10 - 훌륭해요

Ana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall a great experience. Staff is friendly and helpful.
2024년 4월에 3박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenAna,Glad to hear you had a fantastic experience! Our staff is all about spreading those good vibes and making sure you feel right at home. Thanks for the thumbs up, and we can't wait to welcome you back for more great times!

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good. Modern, friendly, conveniently located
2024년 2월에 4박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenOlga,Sounds like you hit the jackpot with your stay! Modern vibes, friendly faces, and a location that's as convenient as your favorite smartphone app – what more could you ask for? Thanks for the rave review!

10/10 - 훌륭해요

Mary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff !!
2024년 4월에 2박 숙박함
답변 제공: Hotel Management Team 님, 2024년 5월 6일
Hey CitizenMary,Glad to hear you loved our team! They're like the superheroes of hospitality, here to save the day with their amazing service. Thanks for the shoutout!