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"Excellent customer service. Take the elevator down to Coex for unlimited shopping and restaurants."

"The service from the staff was excellent. I have stayed here a few times now when I’m in Seoul. It is very conveniently located in Gangnam area and easy access to 2 subway station and the City Airport Bus terminal inside the Coex mall. Hotel is also family friendly with offerings for the little ones in the hotel. My only disappointment in the hotel could use a renovation. It feels a little outdated "

"Good"

"Great location. Great service. Enjoyed my stay as usual :)"

"Upscale beautiful place. Great service. Great food. "

"Central location "

"A very nice place right next to Seoul Station. If you are solo traveling and just need a place to sleep, go here!"

"Good location, easy to walk to many places, close to buses and really close to subway Great communication with host Common room at reception with little kitchen, lockers Dorm was nice, with lockers, but there are no fitted sheet, only a felty blanket so it moves when you sleep and it is wayyyy too warm for a lot of people. It would be nice to have regulars sheets + the blanket, as there was no way to open the AC or turn the heat down, so it was too warm."

"Near amenities and walkable to most attractions spots. Don't like : room air con cut off in the middle of the night for few consecutive days- Rm 609. And common passage way aircon not working, for few days before it is rectified. air is stuffy."

"Hotel staff friendly, very convenient area to stay as short distance walk to Seoul station, the only thing lacking is the hotel don’t have lift but the staff will help us to bring our luggage to the room during check in time and bring our luggage to lobby before we check out. "