“Unfortunately, my experience was very disappointing.
Upon arrival, the room had a strong sewage/drain smell. I immediately reported this to reception and requested a room change, but this was refused. Instead, I was told that a cleaner would attend the room.
The cleaner was friendly and professional and changed the bedding in front of us, but she was unable to address the underlying issue. A chemical product was used which appeared to mask the sewage smell rather than resolve it.
The...
“Unfortunately, my experience was very disappointing.
Upon arrival, the room had a strong sewage/drain smell. I immediately reported this to reception and requested a room change, but this was refused. Instead, I was told that a cleaner would attend the room.
The cleaner was friendly and professional and changed the bedding in front of us, but she was unable to address the underlying issue. A chemical product was used which appeared to mask the sewage smell rather than resolve it.
The...
Dawid