“EXCELLENT EXCELLENT, top notch, world class customer service provided by Marisa (sp?) the receptionist/manager on duty (?) She went above and beyond to ensure customer satisfaction, and it was not even her fault to begin with. We booked for a room with a tub, relying on the images provided by Expedia, yet ended up in a room with a shower stall instead. Marisa was trying very hard to get us into the room we wanted, but because it was late and we were not going to stay in very much so we...
“EXCELLENT EXCELLENT, top notch, world class customer service provided by Marisa (sp?) the receptionist/manager on duty (?) She went above and beyond to ensure customer satisfaction, and it was not even her fault to begin with. We booked for a room with a tub, relying on the images provided by Expedia, yet ended up in a room with a shower stall instead. Marisa was trying very hard to get us into the room we wanted, but because it was late and we were not going to stay in very much so we...
ANDY