Berwick-upon-Tweed 4 Stars Hotels

"From arrival when Sofia was super friendly and helpful to when we left nothing was too much trouble. A great place to relax with lots of places to visit nearby, lovely breakfast and main meals, quiet comfortable room and colleagues who seem determined to make your stay special. Would thoroughly recommend this hotel."

"reception forgot to place items in the room that I had requested before our arrival but it was resolved promptly"

"Accomodation & food - both high quality but overpriced. Staff inconsistent some great, others verging on rude (we felt almost an inconvenience!). Our main issue was with the hot tub. We had booked a more expensive room purely to make use of the hot tub. This was a special treat 1 night stay after cancer treatment. The hot tub was only 34 degrees- not warm enough to use all evening. So, we paid a lot extra for a hit tub we couldn't use. I complained about this during the stay, at check out, and a few weeks later when hotel asked for feedback. I was told it had been passed to management. We have never heard anything back."

" excellent "

"Lovely room and spacious bathroom, newly redecorated fresh and clean. Easy to find, nice meal in the restaurant and Lovely breakfast. We will stay again as great base to explore the area. "

"Overall a very good value place to stay, and as long as you know the place’s limits in advance you can plan round them. A bit on the basic side (no desk in the room, no towels, no dedicated wifi (something cloudy that didn’t work on 4th floor, so I tethered iPad to phone). toilet and shower a bit “military grade” but the price point was exceptional. Most of the staff were really friendly. Oh yeah there was a bit of a smell in the 4th floor corridor, but this was only in the corridor not in the room thankfully."