Shinbashi 4 Stars Hotels

"Walked from airport to hotel, the check in was very smooth as was the check out. the room we had (1197) with a queen bed, the room had a soiled bench seat, a corner hanger for the curtain was missing, the washroom did not have adequate lighting or ventilation, the provided in room coffee wasn't used because we were unfamiliar with the style of "brewing" HVAC was adequate, TV was useable, house keeping was very good, bedding was clean and done right, so all in all the accommodations were sufficient but pricey, breakfast buffet was an additional charge and the food and dining area was always top notch. The staff was always very attentive and polite. - "

"Room was very outdated. No charger or power outlet at one of the beds. AC was inop and windows don’t open so very hot even during the colder night"

"The room was fantastic, super clean and well cleaned when required, the restaurant was also great quality and the staff super helpful! Is also based in a great location, had a great stay here"

"Excellent hotel. Comfortable bed & nice quality linens and fairly spacious. All sorts of little extras provided: toothbrush, hairbrush, hairband, slippers, Nespresso coffee in room. Staff were wonderfully polite. Convenient Metro stop not far away. Would highly recommend. "

"Nice hotel"

"This is a lovely centrally located property. Rooms are small but clean and modern Unfortunately staff at this hotel are poorly trained and unorganized arguing with one another and barking orders at guests. Noone seems to be able to answer questions or solve problems and there is a general sense of confusion. As a result I would not recommend "

"Really nice hotel with access to government building and train station"

"The on-site onsen was excellent."

"Rooms very nice and clean. Location excellent! Connected to a mall for shopping and eating. Also not too far to other locations, such as Shinjuku. "