Impeccable guest service is the foundation of every 5-star hotel in Changma-ri. From the minute you arrive, staff are at your beck and call, whether recommending activities and tours or providing a nightly turn-down service. What's more, hotels have to offer top-rate conveniences to be entitled to a 5-star rating. These can include deluxe baths, saunas or spas, pools, gastronomic restaurants and knowledgeable concierge.