Exemplary guest service is the defining feature of every 5-star hotel in Mabong. From the moment you enter the lobby, staff ensure your every need is met, whether arranging valet parking or providing a nightly turn-down service. Plus, hotels have to offer top-rate amenities to qualify for a 5-star rating. These can include deluxe baths, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.