Mentougou 5 Stars Hotels

"Clean and polite atention"

"Sumptuous breakfast buffet, courteous, helpful, responsive staff, immaculately, clean room, and excellent location. This is the best hotel I have ever stayed in!"

"Great location of the hotel with all amenities close by. Big enough size bedroom and spotless. Above all the staff were great and Riley is helpful."

"It is not upto four seasons standards. When it was built, it was superb but now it is detoriating. "

"Céntrico muy bien ubicado"

"We visited the hotel during a busy period and getting in required going through security. It was a fairly quick process however. We also had an issue with housekeeping not doing a great job making up our room. The bed would be lumpy and on one occasion it was made over a bathrobe instead of moving the bathrobe to make the bed. I told Tom the front desk staff and they were great. They really tried to rectify the situation and make sure we were happy/comfortable even though it really wasn’t their fault."

"This hotel is newer than I thought- very clean and very friendly staff. We couldn’t order taxi using the phone and the concierge staff including Harry was helpful. The luggage storage is straightforward and secure too. Didn’t have time to try the food this time. We look forward to staying there when we visit Beijing in the future. "

"Stuff really great, the breakfast very varied and plentiful. The lounge on the 10th floor was really useful as a resting place although our room was very large and comfortable. The whole property is very clean and would certainly stay here again."

"The customer service from hotel staff at all levels (from the concierge, bell boy, check in staff, daily cleaners) was exceptional. The rooms were clean and modern and location was very central to everything. The Forbidden City (aka Palace Museum) and Tiannamen square was only a 10 minute walk away and Wangfujing pedestrian road was just on the other side of the APM mall across the street from the hotel with several metro station as options if metro is your preferred transport. Our stay would have recieved the full 5 stars had it not been for the sewage smell that we waft in the main area of the room every so often from the bathroom but this isn't the fault of the hotel but rather an infrastructure issue from the city's contruction as you will get that smell every so often when you walk past sewage drains in the city. The buffet option was excellent with a wide variety of food ranges from chinese food to western food options which was appreciated after 3 weeks of travel in China. Would definitely stay here again for the location, customer service levels and buffet option. "