“We couldn’t check in until 4:45. Ac wasn’t working, even after sending someone up who claimed it was fixed. No hot water in morning. We told staff and night and was offered $100 room credit and was told “Sorry, it’s hot in Texas”. Room was $600 and would not stay there again. Thompson in Nashville and Dallas was wonderful but this was an entirely different experience.”
“We couldn’t check in until 4:45. Ac wasn’t working, even after sending someone up who claimed it was fixed. No hot water in morning. We told staff and night and was offered $100 room credit and was told “Sorry, it’s hot in Texas”. Room was $600 and would not stay there again. Thompson in Nashville and Dallas was wonderful but this was an entirely different experience.”
Stuart