외관

베스트 웨스턴 애빌린 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 애빌린 인 & 스위트
350 E Overland Trl, Abilene, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 421개" "
평점 8 - 좋아요. 1000개 이용 후기 중 327개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 127개" "
평점 4 - 별로예요. 1000개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 72개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

ovillan 님, chula vista

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the freeway, easy to find
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear ovillan,Thank you for the excellent rating and for sharing your feedback! We're glad to hear that you found our hotel's location convenient and easy to find near the freeway. Making our guests' travel experiences smooth and stress-free is important to us, and we're delighted that we succeeded during your stay. We appreciate your kind words and hope to welcome you back again soon for another great stay!Sincerely, Hotel Manager

10/10 - 훌륭해요

Shirley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Very satisfied
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 21일
Dear Shirley,We’re delighted to hear that you rated us 5 out of 5 and had a great stay. Your satisfaction is our top priority, and your feedback is greatly appreciated. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Best Western 님, 2024년 4월 10일
Thank you for your positive feedback and for choosing to stay with us! We're thrilled to hear that overall, you had a great experience during your stay. . Your feedback is invaluable We look forward to the opportunity to welcome you again.

2/10 - 너무 별로예요

Wayne

연인과의 여행
The entire 2nd Floor smelled bad as soon as the elevator opened. Them once we got to the room it stunk also. Management refused to give us a refund instead he moved us to 1st floor which also smelled just not as bad. Do not recommended this place at all!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 6일
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is concerning, and we regret that we fell short of meeting your expectations regarding cleanliness and odor issues.Please rest assured that we take your comments seriously, and we will address these matters promptly with our housekeeping and maintenance teams to ensure that necessary improvements are made.We apologize for any inconvenience caused and appreciate your understanding. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.Sincerely, Hotel Manager

10/10 - 훌륭해요

Sabrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked last minute while traveling across country so we got in late. The frint desk staff was amazing about getting us checked in quickly and to our room. The room was very clean and the bed extremely comfortable.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Sabrina,Thank you for choosing our hotel during your last-minute travel across the country. We're thrilled to hear that our front desk staff provided exceptional service by swiftly accommodating your late arrival and ensuring a smooth check-in process. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jerry 님, Bullhead City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Jerry,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel room. We accept your appreciation for it. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Scott

연인과의 여행, 가족 여행
All was as expected
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 15일
Dear Scott,Thank you for sharing your experience with us. We're pleased to hear that everything met your expectations during your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jose 님, Katy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great services staff. Clean Rooms
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Jose,Thank you for your stay. We're delighted to hear that you found our staff to be great and our rooms clean during your stay. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

4/10 - 별로예요

michael

가족 여행
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 26일
Dear Michael,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

6/10 - 괜찮아요

Donald

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 31일
Dear Donald,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

6/10 - 괜찮아요

William

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear William,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Belinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a nice little hotel to stay in. Clean and safe.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 25일
Dear Belinda,Thank you for the perfect 5 out of 5 rating! We're glad to hear that you found the hotel nice, clean, and safe. We appreciate your positive feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Richard

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 3일
Dear Richard,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

Ritchie

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 14일
Dear Guest,We sincerely appreciate your positive feedback regarding your recent stay with us. It's gratifying to hear that your experience was enjoyable and met your expectations. Your satisfaction is our priority. If you have any specific feedback or suggestions for improvement, please feel free to share them with us. We are committed to enhancing our services continuously.Sincerely, Hotel Manager

10/10 - 훌륭해요

jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 13일
Dear Jeffrey,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Gordon 님, SUGAR LAND

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well-run hotel, on the level of a Best Western Plus. Location is right by I-20 but is convenient to pretty much all of Abilene, since I-20 is part of a freeway loop around the city. We had a group that booked four rooms for a wedding weekend. Rooms were nice and clean, breakfast was good and the hotel felt safe. Staff were friendly and accommodating.
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 9일
Dear Gordon,Thank you for your kind feedback. We're thrilled to hear that you found our hotel well-run and on par with the quality of Best Western Plus. It's great that our location and amenities met your expectations, and we appreciate your kind words about the cleanliness of the rooms, the quality of breakfast, and the overall safety of the hotel. Our staff strives to provide friendly and accommodating service, and we're glad we could contribute to a pleasant stay during the wedding weekend for your group. We look forward to the opportunity to welcome you back in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Efficient and easy check in. Friendly staff. Clean room and premises
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 9일
Dear keith,Thank you for your great feedback! We're delighted to hear that your check-in process was efficient and easy, the staff was friendly, and you found the room and premises clean. Providing a pleasant and comfortable stay is our goal, and we're glad we could meet your expectations. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

6/10 - 괜찮아요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
One night stop.
Clean and smelled very fresh but not trying to cover odors. Tv was not working but maintenance fixed fairly quickly. Wall heater was very loud and squealing like about to quit. We were tired enough it did not disrupt our rest.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 31일
Dear Guest,Thank you for sharing your feedback. We're pleased to hear that you found our hotel clean and fresh, and we appreciate your understanding regarding the TV issue, which was promptly addressed by our maintenance team. However, we apologize for the inconvenience caused by the loud and squealing wall heater. We take your comments seriously and will investigate and address the issue to ensure a more comfortable stay for our guests in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Krista

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 29일
Dear Krista,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

8/10 - 좋아요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 28일
Dear Christina,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

4/10 - 별로예요

Carol

출장 여행
별로예요: 숙박 시설 상태 및 시설
I've stayed at several Best Westerns. When I booked this room for the night I expected a lot more than what I got. I won't stay at this one again. There were no towel racks in the bathroom. One of the washcloths should have been a rag and not in a guest's room. There was an overall dingy feeling to the property and my room. I've stayed at cleaner, less expensive hotels.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 18일
Dear Carol,We apologize for not meeting your expectations during your recent stay. Your feedback is valuable, and we will address the issues mentioned to enhance our services. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 9일
Dear Gary,Thank you so much for giving us a 10-star rating! We appreciate you choosing our hotel and taking the time to provide such positive feedback. Our goal is to ensure our guests have an enjoyable stay, so we're thrilled you had an excellent stay. We look forward to hosting you again in the future and providing another outstanding experience. Being regarded so highly by you is an honor!Sincerely, Hotel Manager

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay!
Great stay!
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 7일
Dear Frank,Thank you for the perfect 10/10 rating! We're thrilled to hear that you had a great stay. We appreciate your positive feedback and look forward to welcoming you back for another excellent experience in the future! Safe travels!Sincerely, Hotel Manager

10/10 - 훌륭해요

Robbie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good night sleep
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 29일
Dear Robbie,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

john

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean quiet room
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear John,Thank you for your positive feedback. We're delighted to hear that you found your room clean and quiet during your stay. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

Gary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Early morning coffee
We had to leave very early in the morning - before breakfast was available. Aiden was very nice to make coffee and turn on the waffle maker so that we could leave fortified with a nice meal!
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 14일
Dear Gary,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

RICHARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean store and restaurant right next to hotel
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 7일
Dear RICHARD,Thank you for your feedback and for sharing information about the nearby store and restaurant. We're pleased to hear that they are very nice and clean. This information can be helpful for other guests, and we hope you had a great experience during your stay. We look forward to hosting you again in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and hotel was clean. The bed was very comfortable.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Harold,Thank you for your stay. We're glad to hear that you found the room and hotel clean and that the bed was very comfortable during your stay. We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future. Sincerely,Hotel Manager

8/10 - 좋아요

Ralphie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very nice. Everything was ready for us at check in and our bill was delivered underfoot in the morning for a convent check out. Breakfast was ready and great for a Feb and go on the car meal. Breakfast bar was very clean and plenty of supplies.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Ralphie,Thank you for your stay. Appreciate your nice comments about our team and services. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely,Hotel Manager

4/10 - 별로예요

Jeanie

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Jeanie,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve your stay experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Pat

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 8일
Dear Pat,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 - 좋아요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet hotel, great breakfast, and friendly front desk staff. Housekeeping missed cleaning the room once during a 4 night stay which led to pile up of towels and trash in the room, but was able to get clean towels from the front desk.
2023년 10월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 18일
Dear Anita,Thank you for your kind feedback. We're pleased to know that you found our hotel quiet and enjoyed the great breakfast, as well as the friendliness of our front desk staff. We apologize for the housekeeping oversight, which resulted in a missed cleaning. It's great to hear that the front desk staff was able to provide you with clean towels to help address the situation promptly. We will address this with our housekeeping team to ensure it doesn't happen in the future. We hope to have the opportunity to host you again in the future, providing you with an even more seamless and enjoyable experience. Sincerely,Hotel Manager

8/10 - 좋아요

Eva

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff Clean. Near restaurants. Quiet.
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Guest,Thank you for your stay. We appreciate your positive feedback. It's great to hear that you found our staff to be nice, the hotel clean, the location convenient to restaurants, and the overall environment quiet. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely,Hotel Manager

6/10 - 괜찮아요

Siosiua

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Guest,Thank you for your stay and the Six rating. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved the stay will be staying again
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Julia,Thank you very much for your stay. We're thrilled to hear that you loved your stay with us! We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely,Hotel Manager

10/10 - 훌륭해요

Edward

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Edward,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Rochelle 님, Cedar Park

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 4일
Dear Rochelle,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Deborah M

연인과의 여행
Very nice room, and great service. We highly recommend!
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Deborah M,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you found the room very nice and received great service. Your high recommendation is greatly appreciated, and we look forward to hosting you again for another fantastic stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

SALLY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very quiet and very clean.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear SALLY,Thank you for the 4 out of 5 rating. We're pleased to hear that you found the hotel very quiet and clean. Your feedback is valuable, and we hope to provide you with an even better experience on your next visit. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Clyde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Clyde,Thank you so much for this fantastic 10-star rating for your stay at our hotel! We are so glad to hear that you enjoyed your experience with us! We take great pride in providing exceptional service to our guests, and it's reviews like yours that keep us going. We look forward to seeing you again soon!Sincerely,Hotel Manager

8/10 - 좋아요

Erriana

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Erriana,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet safe and clean
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear William,Thank you for the perfect 5 out of 5 rating! We're pleased to hear that you found the hotel quiet, safe, and clean. Your positive feedback is greatly appreciated, and we look forward to hosting you again for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Felipa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, very clean hotel
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Felipa,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found the staff friendly and the hotel very clean. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Teresa 님, Grand Prairie

가족 여행
좋아요: 청결 상태
Other than the strange odor when you enter the lobby, there is really nothing wrong with this property. I chose it for convenience to Abilene Christian University and so it served its purpose. I’m assuming they raise the hotel prices when there’s an event at the University because I would never pay $183.00 for a king suite here again.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Teresa,Thank you for your feedback. We're glad to hear that the property served its purpose for your visit to Abilene Christian University, but we apologize for the strange odor in the lobby. Hotel prices can fluctuate based on various factors, including demand during events, which might explain the increase in rates. Your input is valuable, and we appreciate your comments. We hope to have the opportunity to serve you again at a more reasonable rate on your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and clean
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Karen,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you found your stay comfortable and the hotel clean. Your positive feedback is greatly appreciated, and we look forward to hosting you again for another fantastic stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Kevin

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Kevin,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

6/10 - 괜찮아요

Pam

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Pam,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Billy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly! The room was very clean! We liked very much!
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Billy,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found the staff friendly and the room very clean. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Ella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Ella,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Kashaena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We love staying here when we come to Abilene. Its a great price and the beds are so comfortable and the AC works amazing
2023년 8월에 1박 숙박함