Abu Dhabi, Abu Dhabi hotel rooms at the Shangri-La Hotels and Resorts

"Very nice"

"Amazing people Amazing guest attention by all members of the hotel ! Samuelle was exceptional making sure all my questions and needs were answer ! Thx so much Great place great food great rooms !’"

"This hotel is elegant and luxurious. The staff are outstanding and the customer service excellent. This is our second visit and it won’t be our last. "

"Relaxing and great services "

"This was the perfect little rest spot for us on our 7 hour layover. Being able to nap in a quiet & comfortable location was exactly what we needed after a long flight!"

"Everything was good. The staff were nice and approachable, the room was clean, very good breakfast. "

"Staff were very friendly and helpful. Excellent food in the restaurant and in room dining as well. Lot of activities to choose from. I wish we could borrow a stroller they didn’t have this option. "

"During my short stay, I was genuinely so happy with the customer service I received especially from Wasim. He was very helpful and hospitable in which he made us feel truly welcomed. "

"We have stayed at the W 6 times now over the last 2 years. The hotel is excellent but its the staff that make it, too many to mention, but Grace, Fred, Constantine, Chetan, and Joynal make our days a dream there! A outstanding customer experience, one million percent recommend and cant wait to be back "