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Hard Rock Hotel Tenerife

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hard Rock Hotel Tenerife

Rooftop terrace
Property video
Executive lounge
4 outdoor pools, pool umbrellas, sun loungers
Suite (Rock Suite Gold) | 1 bedroom, premium bedding, minibar, in-room safe
Located in Costa Adeje, Hard Rock Hotel Tenerife is the perfect haven for sun-seekers and thrill-enthusiasts alike. Soak up the sun on its black sand beach or by one of 4 outdoor pools with a waterslide. Enjoy a rejuvenating spa treatment or get your adrenaline pumping with basketball and live shows. Guests rave about the pool, helpful staff, and pristine property condition.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Pet friendly
  • Parking available
The current price is ₩291,506
₩311,911 total
includes taxes & fees
Sep 9 - Sep 10

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite (Rock Suite Diamond)

Suite (Rock Suite Diamond) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Rock Suite Diamond)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite (Amplified)

Studio Suite (Amplified) | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Amplified)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Double Room Single Use (Silver)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room Single Use (Silver)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room (Platinum)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Platinum)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite (Silver)

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Silver)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Rock Royalty)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Rock Royalty)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio Suite Gold - Single Use

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite Gold - Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Gold)

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Gold)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite (Rock Suite Platinum)

Suite (Rock Suite Platinum) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Rock Suite Platinum)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room Single Use (Gold)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room Single Use (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio Suite (Silver) - Family Friendly

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Silver) - Family Friendly

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite (Rock Royalty) - Family Friendly

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Rock Royalty) - Family Friendly

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite (Rock Royalty)

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Rock Royalty)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite (Gold) - Family Friendly

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Gold) - Family Friendly

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Silver)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Silver)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room Single Use (Rock Royalty)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room Single Use (Rock Royalty)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room (Connecting Gold)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Connecting Gold)

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 70 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Double Room Single Use (Platinum)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room Single Use (Platinum)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Rock Suite Gold)

Suite (Rock Suite Gold) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Rock Suite Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Gold)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Gold)

8.6 out of 10
Excellent
(32 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio Suite Silver - Single Use

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite Silver - Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
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About the neighborhood

Located on the beach, Hard Rock Hotel Tenerife is in Costa Adeje, a neighborhood in Adeje. Puerto Colon Marina and Golf del Sur Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fañabé Beach and El Duque Beach. Traveling with kids? Consider Siam Park and Tenerife Nautical Center. With scuba diving and boat tours nearby, you'll find plenty of adventures in the water.
Visit our Adeje travel guideOpens in a new window
View more Resorts in AdejeOpens in a new window
Map
Avenida Adeje, 300, Adeje, 38670

What's nearby

  • La Caleta National Park - 19 min walk - 1.6 km
  • Golf Costa Adeje - 7 min drive - 5.7 km
  • Siam Park - 10 min drive - 11.7 km
  • Fañabé Beach - 10 min drive - 9.8 km
  • El Duque Beach - 15 min drive - 9.8 km

Getting around

  • Tenerife South Airport (TFS) - 25 min drive

Restaurants

  • ‪Restaurant Yaiza - ‬5 min drive
  • ‪La Gomera Pool Bar - ‬9 min drive
  • ‪Britannia Inn - ‬18 min walk
  • ‪H10 Atlantic Sunset Mike’s Coffee - ‬12 min walk
  • ‪The Beach Club - ‬14 min walk

About this property

Hard Rock Hotel Tenerife

Luxury boutique resort near El Duque Beach
Consider a stay at Hard Rock Hotel Tenerife and take advantage of a free breakfast buffet, 3 swim-up bars, and 2 poolside bars. With amenities like a black sand beach and sun loungers, this resort is the perfect place to soak up the sun. Treat yourself to a facial, a deep-tissue massage, or a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy lunch, dinner, Asian cuisine, and ocean views. Yoga classes and Pilates classes are offered at the gym; other things to do include basketball. In addition to concerts and live shows and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars, and sun loungers
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), outdoor furniture, and a banquet hall
  • Massage treatment rooms, beach umbrellas, and multilingual staff
  • Guest reviews speak highly of the pool, helpful staff, and first-rate property condition
Room features
All 624 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like furnished balconies and pillow menus. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and childcare services

All inclusive details

All-inclusive room rates at Hard Rock Hotel Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
Dining availability limited at one or more venues

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 3rd Half Sports Bar
  • Montauk Steak House
  • Narumi
  • Suena Chido - Taquería
  • The Beach Club

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 40 per pet, per night plus EUR 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a designated adults-only pool.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife
Hard Rock Tenerife Adeje
Hard Rock Tenerife
Hard Rock Hotel Tenerife Aje
Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife Resort
Hard Rock Hotel Tenerife Resort Adeje

Frequently asked questions

Does Hard Rock Hotel Tenerife have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Hard Rock Hotel Tenerife?

As of Aug 29, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Tenerife on Sep 9, 2025 start from ₩291,506, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Tenerife pet-friendly?

Yes, Hard Rock Hotel Tenerife allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 40 per pet, per night. A cleaning fee of EUR 100 also applies. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Tenerife?

Self parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Hard Rock Hotel Tenerife?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hard Rock Hotel Tenerife?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Tenerife provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Hard Rock Hotel Tenerife?

Some rate plans available at this property are all-inclusive.

Where is Hard Rock Hotel Tenerife located?

Nestled on the beach, this Costa Adeje resort is within a 15-minute walk of Las Galgas and El Pinque. Tenerife Beaches and El Puertito are also within 1 mi (2 km).

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Hard Rock Hotel Tenerife Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1008 reviews
Rating 8 - Good. 222 out of 1008 reviews
Rating 6 - Okay. 77 out of 1008 reviews
Rating 4 - Poor. 34 out of 1008 reviews
Rating 2 - Terrible. 34 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bahia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for family vacation, staff is beyond nice!
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 3 day stay. Enjoyed the breakfast, adult pool area and live music. Lots of kids in the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adwoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean hotel. Friendly and helpful staff. Amazing and fresh selection of food at meal times. Convenient for transportation to explore the island
Stayed 7 nights in Jul 2025

10/10 Excellent

Joan Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the whole property and would definitely return to the Hard Rock Hotel
Stayed 3 nights in Jul 2025

4/10 Poor

Georgina

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The 80s aqua class was amazing!! The best ever been too. This hotel could be 5 star if they had staff and stuck to giving all inclusive if you pay for it! Bizarre rules.
Stayed 7 nights in Aug 2025

4/10 Poor

Nicola

Disliked: Staff & service, amenities
Not what we expected!
Stayed 7 nights in Aug 2025

4/10 Poor

steven

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Main pool closed under major re-construction, falsely advertised in photos as open on Expedia
Stayed 3 nights in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
The rock royalty receptionist on the 13th floor was amazing. She explained everything and couldnt do enough. She made us very welcome. The suite was beautful, hotel amazing.
Stayed 1 night in Jul 2025

6/10 Okay

Gurwinder

Liked: Cleanliness, property conditions & facilities
Property was nice and clean but they failed to tell us eden pool would be closed given we booked 6 months in advance kind of ruined rhe experience not much to do around the hotel and some restaurants also closed
Stayed 4 nights in Jun 2025

10/10 Excellent

Remonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained the biggest pool was under maintenance so every one was at the kids and other pool. It was packed but not too crowded surprisingly. The entertainment nightly was amazing . They have a kids club for teenagers and younger kids that was amazing. I highly recommend for a family vacation . The food choices were endless I did only the breakfast package. They even accommodated my early morning departure and provided entry to the breakfast area. The beach access for the property was not the greatest it was a big rocky if you don’t mind . Hotel was easily accessible to the bus .
Stayed 4 nights in Aug 2025

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
When is all inclusive NOT all inclusive?! Over half of the drinks are supplement, half of the restaurants give you a 30% discount, but worst of all the coffee bar, splash pool and beach club will let you have an all inclusive lunch between 1200-1300 and 1300-1500 and it’s less than half of what’s on the menu (if you’re paying anytime/anything you want). But between 1300-1500 the only All inclusive option is buffet restaurant. Not like most 5* AI, most things ARE NOT ALL INCLUSIVE
Stayed 7 nights in Aug 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Breakfast bufffet was good. rest mediocre. Elevator was a real issue
Stayed 2 nights in Jul 2025

8/10 Good

Adeniyi Timothy Oladele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally okay
Stayed 3 nights in Mar 2025

10/10 Excellent

Eann Sutherland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with excellent facilities. Would definitely stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eduardo

Liked: Staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 3 nights in Mar 2025

8/10 Good

Claire-Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well equipped for entertaining families and adults alike. All staff are extremely friendly and accommodating. The only negative was we were staying in one of the Rock Royalty suites on an all inclusive package, we found it difficult to eat in particular restaurants as you are only able to eat in them at particular times of the day, and that you need to book everything apart from the buffet. We found this restrictive and annoying as you don’t know what time of day you will be hungry tomorrow. The offering of vegetarian food on the all inclusive buffet was very poor, with poor selections in either the all inclusive restaurants and those restaurants that you need to pay 70% for as these are not included in the package. This resulted in us spending an additional £800 on food both in and outside the hotel.
Stayed 14 nights in Aug 2025

8/10 Good

chalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sofar bed was uncomfortable.hard, kids hurt them self on they legs every time they get in because steels frame that stick out underneath bed sheet that them couldn't see. Pool was half close at the time we stay and only little pool was opened so it was over crowded and water was cloudy as too many people in it. Not nove.Other then that was good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lee Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent holiday 5 stars
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort and staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Brynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional and since our trip we have been appreciative of the Hard Rock hotel quality!
Stayed 5 nights in Mar 2025

2/10 Terrible

Rachel

Disliked: Amenities, property conditions & facilities
The main pool was closed and nothing was done to make up for this. The remaining pools were packed and service non existent as a result
Stayed 7 nights in Jun 2025

2/10 Terrible

Hayley Kate

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awful. Dated building inside and out, not very clean, stained sheets, dirty rooms, awful food, staff are generally rude and unhelpful, honestly you could not pay me to go to this hotel again. We did all inclusive but ended up eating out as the food was really poor. I thought faeces in the pool day one was bad but it got worse someone also puked in the pool. The surrounding area is tacky and run down. The beach is a literal joke! You really feel unwelcome here, complaints are just ignored, it's just grim. The steak house staff, in particularly Alicia was on another level of rude genuinely shocked by her behavior, this was their a la carte restaurant! I love Tenerife and have been to several different resorts but this hotel was very disappointing, really poor value for money!
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip with Rock Royalty

Rock Royalty definitely worth the extra money,
Stayed 10 nights in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great helpful staff. Loved adult pool
Stayed 4 nights in Feb 2025

10/10 Excellent

Charisma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean, classy, organizer and serene. The staff provided excellent service. The breakfast buffet was superb. Overall, I will definitely come back to this hotel again!
Stayed 3 nights in Mar 2025