야외 수영장, 일광욕 의자

앳 보트헤이븐 베이 홀리데이 아파트먼트 여행 후기

4 out of 5
앳 보트헤이븐 베이 홀리데이 아파트먼트
440 Shute Harbour Road, Airlie Beach, QLD

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 602개 이용 후기 중 226개" "
평점 8 - 좋아요. 602개 이용 후기 중 249개" "
평점 6 - 괜찮아요. 602개 이용 후기 중 81개" "
평점 4 - 별로예요. 602개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 602개 이용 후기 중 13개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Graham

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent location and great facilities.
2024년 3월에 2박 숙박함
답변 제공: Sarah | Guest Experience at the atHotelgroup.com 님, 2024년 4월 2일
We are so happy to read you enjoyed your stay Graham. Thank you for the 5 out of 5. The team appreciate it. Please contact them directly should you wish to return. Safe travels.

10/10 - 훌륭해요

Celine 님, Colomiers

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent endroit vu mer et piscine a 5mn a pied de la ville. C'était génial je recommande
2024년 3월에 6박 숙박함
답변 제공: Brenda-Assistant Guest Services Manager 님, 2024년 3월 23일
We are so glad you enjoyed your stay with us Eric. Thankyou for leaving us a great review and enjoy your holiday.

2/10 - 너무 별로예요

Robert

The young fellows above us were very rude load and very disrespectful they had there music playing till 10 then they went out and came back at 4 in the morning and played there loud music again till 9 in the morning .the air-conditioner leaked all over our kitchen floor we used our towels to wipe it up .no compensation was offered for our troubles not happy
2024년 3월에 3박 숙박함
답변 제공: Sarah | Guest Experience at the atHotelgroup.com 님, 2024년 3월 12일
We are sorry to read Robert your stay was disturbed by some inconsiderate people. On arrival you were given a welcome letter to which has our afterhours number to call as we have a manager on site to deal with such situations. We have no hesitation in having security come out to evict. Or you could have called Police link if it was that bad. The guests in question did leave the next morning. The same morning you mentioned your Air Con was leaking. So, we had a private contractor come out on a Sunday who fixed immediately. As for compensation. You booked and paid a through a third a party, not direct with the property. Safe travels.

10/10 - 훌륭해요

Rie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sarah | Guest Experience at the atHotelgroup.com 님, 2024년 3월 6일
Thank you for your 5 out of 5-star rating. We appreciate it and I will share with the team. Safe travels.

8/10 - 좋아요

Damien

출장 여행
좋아요: 청결 상태, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Brenda-Assistant Guest Services Manager 님, 2024년 1월 24일
Hi Damien, we are glad you enjoyed your stay with us. Thankyou for leaving us a great review.

8/10 - 좋아요

Richard

단체 여행
좋아요: 청결 상태, 객실의 편안함
Great location
Excellent location short walk from main cafe and shopping areas. Easy to find and excellent service. Room could use an update (worn couches, broken blinds) but staff was great.
2024년 1월에 1박 숙박함
답변 제공: Sarah | Guest Experience at the atHotelgroup.com 님, 2024년 1월 16일
Thank you for taking the time to leave your feedback Richard. I will pass it onto the owners to review your suggestions. Brenda and Robyn sure are great!

10/10 - 훌륭해요

SUSANNA

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Sarah | Guest Experience at the atHotelgroup.com 님, 2024년 1월 16일
Thank you Susanna for the 10 out of 10. The Team will be thrilled to read.

8/10 - 좋아요

Jessica

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Short walk to centre of town and short walk to the Port of Airlie. Located away from the hustle so you dont hear loud music from pubs/clubs at night which is a massive plus for us. Rooms are dated but still clean and have everything you need for a short stay. Pool is lovely and our room had amazing aircon which is very much needed at Airlie Beach. Our airport transfer booking booked by accommodation was a bit of a shambles on arrival but trip to airport on way home was fine.
2023년 12월에 3박 숙박함
답변 제공: Brenda-Assistant Guest Services Manager 님, 2023년 12월 31일
Hi Jessica, thanks for leaving a review. Apologies for the airport transfer. I'm not sure what happened with the arrival transfer but i'm glad you made it back to the airport ok. I hope 2024 brings you everything you wish for. Happy New Year.

10/10 - 훌륭해요

Johanne

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the proximity to the boat and bus terminal. However even though the Boathaven was across the street we couldn’t cross there and had to walk a km to reach the hotel and the last 300 m we on a steep incline. The staff were great and very accommodating. Thanks for the papaya Brenda!
2023년 11월에 4박 숙박함
답변 제공: Brenda-Assistant Guest Services Manager 님, 2023년 12월 31일
Hi Johanne, I hope you enjoyed the papaya. Thankyou for leaving a review and we wish you a very happy 2024.

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태, 객실의 편안함
Bel hotel, confortable, vue dégagée, dame tres aimable et serviable à la reception, à 10 mn à pied du centre
2023년 11월에 5박 숙박함
답변 제공: Sarah | Guest Experience at the atHotelgroup.com 님, 2023년 12월 4일
Merci. Brenda et son équipe seront ravis de lire que vous avez apprécié votre séjour. Voyagez en toute sécurité en Australie. Cordialement.

8/10 - 좋아요

KRISTINA

단체 여행
좋아요: 청결 상태, 객실의 편안함
Close to shops,restaurants and main street very comfortable bed,very quiet at night.
2023년 11월에 4박 숙박함
답변 제공: Brenda-Assistant Guest Services Manager 님, 2023년 11월 22일
Hi Kristina, Thankyou for taking the time to leave us a review. We are happy to hear you enjoyed your stay.

8/10 - 좋아요

GRAEME

좋아요: 청결 상태, 객실의 편안함
Adaquate
Only found out on arrival they were serviced appartments and there was no service for the 3 days we were there. Close walking distance to the middle of Airlie Beach but the driveway is a killer for walking home. The pool, spa and BBQ areas are well maintained and clean.
2023년 11월에 3박 숙박함
답변 제공: Brenda-Assistant Guest Services Manager 님, 2023년 11월 22일
Hi Graeme, Thankyou for leaving us a review. We are glad you found the outdoor areas clean and well maintained. I will pass this on to the maintenance man.

10/10 - 훌륭해요

Joanne

단체 여행, 연인과의 여행
좋아요: 편의 시설/서비스
Friendly and helpful staff
2023년 10월에 2박 숙박함
답변 제공: Brenda-Assistant Guest Services Manager 님, 2023년 10월 22일
Hi Joanne, Thankyou for taking the time to leave us a great review. We hope you can come and stay again.

8/10 - 좋아요

Hendrik

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Brenda-Assistant Guest Services Manager 님, 2023년 10월 14일
Thankyou Hendrik for leaving a review.

10/10 - 훌륭해요

Graham

2023년 7월에 1박 숙박함
답변 제공: Sarah | Guest Experience at the atHotelgroup 님, 2023년 8월 19일
Thank you for 5 out of 5 Graham. We do hope we can welcome you back in the future after our current renovations. Exciting times ahead.

2/10 - 너무 별로예요

Amatullah

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time trip with my partner and it was a terrible experience. Policy says no parties and no loud noise however we had a bunch of drunken teenagers next door and couldn’t sleep all night then we were moved to another room and a couple had an altercation and were smashing objects. We weren’t even compensated for the inconvenience. Never staying here AGAIN! Also the set up of a door between rooms is extremely unsafe!!!! Disaster place to stay !
2023년 6월에 5박 숙박함
답변 제공: Sarah | Guest Experience at the atHotelgroup 님, 2023년 8월 19일
It's not nice when other inconsiderate guests spoil your vacation. I know our team did their best to relocate you, only to be disturbed again by a different scenario. It was an unfortunate coincidence.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Great facilities. Great place to stay.
2023년 6월에 2박 숙박함
답변 제공: Guest Service Team-Boathaven 님, 2023년 6월 24일
Hi Barbara, Thankyou so much for leaving a great review. We are glad your stay.

8/10 - 좋아요

Rebecca

연인과의 여행
좋아요: 편의 시설/서비스
Location Location Location Perfect spot to head into town... No car required. Room was comfortable although Bed, lounge & tv could be raised for older couples to be comfortable. Staff were welcoming & very informative on tours & eating out. Cleaning lads needed a little encouragement on updating their skills and i found instead of demanding why not give them an imrpmptu lesson on how to & what to do... still recommended a check sheet for all units to use for future learning. Overall we were content with our stay. Thankyou 😊
2023년 6월에 4박 숙박함
답변 제공: Sorcha - Guest Service Agent 님, 2023년 6월 22일
Hi Rebecca, Thats Great to hear you enjoyed your stay. I have taken all your points on board and thank you for letting us know the above. We hope to see you again soon! Hope you have a lovely day Kind Regards, Sorcha

2/10 - 너무 별로예요

Kara

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 객실의 편안함
Great place!
Amazingly large room with tub on balcony! We loved it and wish we could have stayed longer.
2023년 5월에 1박 숙박함
답변 제공: Sorcha - Guest Service Agent 님, 2023년 6월 22일
Thanks Amanda, we hope to see you again soon!

4/10 - 별로예요

Brett

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
The room was very dusty, there was mold on the doors in the bathroom. Electrical appliances had broken switches. The mattress was terrible. I have never slept on worse. The spa was dirty and required a rinse before we used it. The price requested for this unit was on the higher side in the area and we were left disappointed, the room we had was definitely in need of a revamp. Communication with the management was excellent.
2023년 6월에 2박 숙박함
답변 제공: Sorcha - Guest Service Agent 님, 2023년 6월 22일
Hi Brett, I apologies for the conditions of the room. We have taken all your points on board. I hope you still enjoyed your stay. Have a great day!

6/10 - 괜찮아요

Kevin

가족 여행
별로예요: 청결 상태
Nice view to harbour easy walking distance to town spacious unit
2023년 5월에 4박 숙박함
답변 제공: Guest Service Team-Boathaven 님, 2023년 5월 31일
Thankyou for leaving a review Kevin.

8/10 - 좋아요

Wendy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attractive property in a good location.
2023년 5월에 3박 숙박함
답변 제공: Guest Service Team-Boathaven 님, 2023년 5월 29일
Hi Wendy, thankyou for leaving a great review. We hope to see you again.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay! Location just out of main centre quiet clean everything you need!
2023년 5월에 3박 숙박함
답변 제공: Guest Service Team-Boathaven 님, 2023년 5월 27일
Thanks Dawn for leaving a great review. We are glad you enjoyed your stay.

8/10 - 좋아요

Neisha

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location
2023년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 5월 16일
Thanks Neisha for taking the time to leave a great review. We hope to see you again soon.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Loved the spa on our balcony & the view. Pool was also great. We also had some lical wild birds visit our balcony which was amazing. It was within walking distance to the port & the main street of Airlie which was convenient. Only downside was the bed that was very hard, definitely needs upgrading but staff were very helpful & provided us with extra blankets on request to help.
2023년 5월에 3박 숙박함
답변 제공: Guest Service Team 님, 2023년 5월 6일
Hi Sarah, We are so close to getting to new beds and i hope you can come back when we do. I'm glad you enjoyed everything else and thankyou so much for leaving us a review.

8/10 - 좋아요

CJ

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Nice property. Sofa bed not very comfortable.
2023년 4월에 2박 숙박함
답변 제공: Guest Service Team 님, 2023년 5월 3일
Hi CJ, sorry to hear the sofa bed wasnt very comfortable but we are glad to hear you enjoyed the rest of your stay. We hope to see you again.

4/10 - 별로예요

Kendall

별로예요: 객실의 편안함
2023년 4월에 7박 숙박함
답변 제공: Guest Service Team-Boathaven 님, 2023년 4월 24일
We apologise for the councils power outtage. The power came back on at 4pm like we advised and you could have returned and continued with your stay.

10/10 - 훌륭해요

Sandra 님, Olten

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kleines sauberes Hotel mit Pool und BBQ-Platz nahe dem Zentrum. Das Preis-/Leistungsverhältnis stimmt.
2023년 4월에 4박 숙박함
답변 제공: Guest Service Team-Boathaven 님, 2023년 4월 18일
Thankyou for leaving a lovely review Sandra. We are very glad you enjoyed your stay and hope to see you again.

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice bright comfy room with everything we need
2023년 4월에 1박 숙박함
답변 제공: Jeff Aquilina - Managing Director 님, 2023년 4월 17일
Thank you for the stunning review, we are so thrilled you enjoyed your stay. Hope you can visit us again soon.

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The property is in a good location close to the marina Shute harbour. The pool was great and the staff were very helpful. The car parks are limited and if you’re lucky to get under cover it’s ok, however there seems to be an issue with bat droppings through the night from the palms above the cars. Rooms are nice and the spa is good, however the Sofa bed wasn’t good for sleeping on. The caretaker was awesome though and helped find an alternative trundle bed which was much better.
2023년 4월에 5박 숙박함
답변 제공: Jeff Aquilina - Managing Director 님, 2023년 4월 17일
Hi Chris, thanks for your feedback, not sure what can be done about the bats, part of living in the tropics. Great tio hear the team assisted you and you found them lovely. Great to read you enjoyed our location and pool. Hope you can visit us again soon.

10/10 - 훌륭해요

Rosemerry

2023년 4월에 3박 숙박함
답변 제공: Jeff Aquilina - Managing Director 님, 2023년 4월 17일
Hi Rosemerry - WOW thank you for the sensational 10 outta 10 score, the team and I are so thrilled you enjoyed your stay. Hope you can visit us again soon.

8/10 - 좋아요

Ngaire

2023년 3월에 5박 숙박함
답변 제공: Guest Service Team 님, 2023년 3월 18일
Thankyou Ngaire for leaving a review.

10/10 - 훌륭해요

Sophie

좋아요: 청결 상태, 객실의 편안함
Top Location!
Ideal für Ausflüge, weil direkt am Hafen. Und zu Fuss nur ein kurzer Weg nach Airlie Beach. Tolle Aussicht vom Balkon auf Hafen, Palmen und Pool. Toller und flexibler Service an der Rezeption!
2023년 2월에 2박 숙박함
답변 제공: Guest Service Team 님, 2023년 3월 7일
Thank you for the 10 out of 10. We hope you enjoy the rest of your travels.

4/10 - 별로예요

Francisco

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Good for price we paid. TV is old, no HDMI, no USB, not capable of internet connection. Wifi ok, staff friendly, unit clean. No breakfast available. Will try other hotel next time.
2023년 1월에 4박 숙박함
답변 제공: Guest Service Team 님, 2023년 1월 24일
Thankyou for leaving a review Fransisco. We are trying to get our televisions updated in all our rooms.

4/10 - 별로예요

Craig

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Out dated ,no maintenance bei g done washing machines leak ,dryer stinks,bed very hard ,tv old as the hills spa broken and dirty And booked extra nights accommodation when floods blocked us off and weren't put in computers or they where offered more money
2023년 1월에 4박 숙박함
답변 제공: Guest Service Team 님, 2023년 1월 21일
Hi There, You did not book another night. You asked if you could hold the room for another night and i said we do not hold rooms you would have to book it. Also none of these things were bought to our attention while you stayed yet you wanted to stay another night? Thankyou though for leaving a review.

8/10 - 좋아요

Abbie

좋아요: 객실의 편안함
Great location close to town, very spacious room and spa was lovely with a great view! Room was very dusty and shower needed a good clean. Couch could do with replacing but overall we thoroughly enjoyed our stay. Pool was great!
2023년 1월에 4박 숙박함
답변 제공: Guest Service Team 님, 2023년 1월 21일
Thankyou Abbie for leaving a review. I shall pass on your comments to the Housekeeping team.

8/10 - 좋아요

Troy

가족 여행
별로예요: 청결 상태
The property was dated and could do with some form of renovation internally along with additional air conditioning in the main bedroom so doors can be closed. Location is great.
2023년 1월에 3박 숙박함
답변 제공: Guest Service Team 님, 2023년 1월 24일
Thanks for taking the time to leave a review Troy.

10/10 - 훌륭해요

Stephen

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Handy and very quiet and private
2023년 1월에 1박 숙박함
답변 제공: Guest Service Team-Boathaven 님, 2023년 1월 7일
We are happy to hear you enjoyed your stay Steven. Thankyou for taking the time to leave a review and we hope you stay again.

6/10 - 괜찮아요

Gabrielle

가족 여행
좋아요: 청결 상태
Pool needs a cover in summer was really warm water, also more blankets in rooms for frogs like me . Didn’t have a bed made for a guest had to ring after hours number to get this rectified.
2022년 12월에 1박 숙박함
답변 제공: Guest Service Team 님, 2022년 12월 18일
Hi Gabrielle, Thanks for your review, We do keep spare blankets in the office for those who need an extra one. I will pass the tip about the pool cover to the manager as this is a good idea. Thankyou. And apologies for the spare bed not being made up. I think i remember popping up to make it for you. Merry Christmas to you and your family.

10/10 - 훌륭해요

Pia

좋아요: 청결 상태, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Guest Service Team 님, 2022년 11월 20일
Thankyou Pia for your lovely review.

8/10 - 좋아요

Alexandra

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable stay. Loved the swimming pool. Good amenities. Only minus was slightly uncomfortable bed and no flyscreens on the sliding door.
2022년 11월에 3박 숙박함
답변 제공: Guest Service Team 님, 2022년 11월 20일
Thankyou for your lovely review Alexandra.

10/10 - 훌륭해요

Jayden

2022년 11월에 2박 숙박함
답변 제공: Guest Service Team 님, 2022년 11월 19일
Thanks Jayden for the great review. Hope to see you again.

8/10 - 좋아요

Lea

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the pool, our balcony spa & the view.
2022년 10월에 2박 숙박함
답변 제공: Guest Service Team 님, 2022년 11월 19일
Thankyou for the lovely review.

8/10 - 좋아요

Narelle

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poolside Apartment was clean, well equiped with a comfy queen bed. Although the kitchen had a stove top, there was no rangehood so not really suitable for cooking meals. Free washer & dryer in a communal laundry. The highlight was the beautiful large pool! Very reasonable price for what you get, we had a very enjoyable eight night stay.
2022년 10월에 8박 숙박함
답변 제공: Guest Service Team 님, 2022년 11월 19일
Thanks for the great review Narelle.

10/10 - 훌륭해요

Daniel 님, Ormeau Hills

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alway what I expect, Great pace
2022년 10월에 3박 숙박함
답변 제공: Guest Service Team 님, 2022년 11월 19일
Thanks for leaving us a great review Daniel.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a trip to Whitehaven Island booked and it's so close to port to be picked up for the boat. Because my wife is disable the apartments had a lift. We also use their spa which is very hot. Good view from the balcony
2022년 9월에 3박 숙박함
답변 제공: Guest Service Team 님, 2022년 10월 3일
Thank you Peter for the lovely review, we hope you and your wife can return for another stay.

8/10 - 좋아요

Liz

연인과의 여행
Excellent location, 5 minute walk to town and 5 minute walk over to Transport terminal, to go on cruises etc. Pool was excellent, great to have swim after long day out. We were in a pool side unit which we were happy with. Good ceiling fans and AC. Only problem was smell from bathroom drain. But we were happy with everything else and had an enjoyable stay.
2022년 9월에 4박 숙박함
답변 제공: Guest Service Team 님, 2022년 11월 19일
Thanks Liz for your lovely review. We are glad you had an enjoyable stay.

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved it and the spa on the balcony was amazing
2022년 9월에 3박 숙박함
답변 제공: Guest Service Team 님, 2022년 9월 13일
Thanks Julie for your lovely review, we hope to see you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Guest Service Team 님, 2022년 9월 11일
Thank you for your review. We appreciate it.